8.3 E-statements

A customer might wish to receive regular e-statements at his email address instead of physical copies. In this case, the customer can select the option to subscribe for an e-statement. Once a request for an e-statement is made, the customer will begin to receive regular statements at his email address maintained with the bank.

To subscribe / unsubscribe to e-statements:

  1. Click on the kebab icon on the Transactions screen, and click E-Statements to subscribe / unsubscribe for e-statements.
  2. The Pop-up Message appears. (Subscribe to E-Statement You will receive monthly statements for your account <Number in masked format> by email at <User’s email address>) in masked format.
    1. Click Subscribe to opt to receive monthly statements on your registered email address.
    2. The success message of request submission appears. Click OK to complete the transaction.
  3. If the user has already subscribed for e-statements, the pop up message contains a message stating that the user is subscribed to receive e-statements. The option to unsubscribe for e-statements is provided.
    1. Click Unsubscribe to opt out of receiving monthly statements on your registered email address.
    2. The success message of request submission appears. Click OK to complete the transaction.
    3. Click Proceed to Unsubscribe.
  4. The success message of request submission appears.
    Click Home to go to Dashboard screen.

    OR

    Click View Futura Wallet Details to visit the wallet details page.