This topic descibes the Missed call banking process and its features.

Missed call banking allows the account holder to perform inquiries as well as request statement by giving a missed call on a specified number. For Missed call banking, banks will define the contact numbers unique to transaction or events.

Pre-requisites

Mobile number is unique to the user i.e. the same mobile number is not associated to multiple customers.

Supported Transactions

• Account Balance Inquiry
• Account Statement Request
• Inquiry of last 5 transactions
• Primary Account Inquiry

• Account Balance Inquiry
  This topic provides the systematic instructions on how to inquire about your account balance by sending a formatted SMS to the bank.
• Account Statement Request
  This topic provides the systematic instructions on how to raise a request for an Account Statement for CASA Account by giving a missed call on a specified contact number.
• Inquiry of last 5 transactions
  This topic provides the systematic instructions on inquire the last five transactions in the account by giving a missed call to the bank on a specified mobile number depending on the language in which you wish to receive information.
• Primary Account Inquiry
  This topic provides the systematic instructions on how to inquire for the defined primary account number by giving a missed call to the bank on a specified contact number.