5 Apply for Add-On Card

This topic provides the systematic instructions to the primary cardholders to submit applications for add-on cards online.

Add-On cards, also known as supplementary cards, are cards issued to additional cardholders such as a spouse or a child, at the request of the primary card holder. The Add-On card holder might have the same limit as that of the primary card holder and cannot be held legally responsible for credit card payments. All expenses incurred on an Add-On card are billed to the primary card holder.

The application enables the primary card holder to apply for Add-On cards online. The user can apply for an Add-On card by selecting the option provided. The user can customize the Add-On card by specifying the name to be embossed on the card and also by defining the credit and cash limits of the card.

Note:

  1. In case user is having an Add-on, and it is active card, he will be able to see the card details, Request pin for his card only, and block his card only.
  2. In case user is having an Add-on Card, and it is inactive, he will be able to see the card details and able to block his card.
  3. In case user is having an Add-on Card which is hotlisted, then he will be able to see just his card details.
  4. In case user has Add-on Card is cancelled, then he will be able to see just the card details.

To apply for an Add-On card:

  1. Perform anyone of the following navigation to access the Add-On Card screen.
    • From the Dashboard, click Toggle menu, then click Menu, and then click Cards .

      Under Cards , click Credit Cards tab, and then click on the credit card, and from Credit Card Details page, click on the More Actions, and then click on the Add-On Card .

    • From the Search bar, type Credit Cards – Add-On Card .
    • On the Dashboard, click Overview widget, click Credit Cards card, then click on the credit card, and from Credit Card Details page, click on the More Actions, and then click on the Add-On Card .

    The Add-On Card screen appears.

  2. From the Card Number list, select the credit card for which an add-on card is to be requested.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 5-1 Add-On Card - Field Description

    Field Name Description
    Card Number Select the primary credit card for which an add-on credit card is to be requested.
    Add-On Card Details  
    Relationship With Card Holder Select the relationship that you have with the person for whom the add-on card is being requested.

    The options are:

    • Father
    • Mother
    • Son
    • Daughter
    • Spouse
    • Brother
    • Sister
    Name on Card Specify the name to be embossed on the Add-On card.
    Credit limit Specify the credit limit to be assigned to the Add-On card. The primary card’s credit limit is displayed below this field so as to identify that the Add-On card’s credit limit cannot exceed that of the primary card.
    Cash limit Specify the cash limit to be assigned to the Add-On card. The primary card’s cash limit is displayed below this field so as to identify that the Add-On card’s cash limit cannot exceed that of the primary card.
    Delivery Address  
    Delivery to Specify where the add-on card is to be delivered.

    The options are:

    • Postal Address
    • Residential Address
    • Office Address
    • Branch Near Me
    Following fields will be enabled if the Branch Near Me option is selected in the Delivery to field.  
    City The user can filter branches based on the city in which they are located.
    Branch Near Me Branch name where the Add-On card is to be delivered.
    Address The address of the branch selected is displayed on the screen.
  3. From the Relationship With Card Holder list, select the add-on card holder’s relationship with that of the primary card holder.
  4. In the Name on Card field, enter the name of the Add-On card holder.
  5. In the Credit limit field, enter the desired credit limit for the Add-On card.
  6. In the Cash limit field, enter the desired cash limit for the Add-On card.

    Note:

    It is mandatory to define either the credit or cash limit of the Add-On card.
  7. In the Delivery Address field, select the option of choice.
    1. If you select the Branch Near Me option as delivery preference:
      1. From the City list, select the desired city.
      2. From the Branch Near Me list, select the desired branch.

        The complete address of selected branch appears.

  8. Perform one of the following actions:
    • Click Submit to activate the card.

      The Confirmation popup appears, asking you to confirm the activation of the card.

    • Click Cancel to cancel the transaction.
  9. Perform one of the following actions:
    • Click Confirm to activate the card.

      The success message appears, along with the service request number.

    • Click No to cancel the transaction.
  10. Perform one of the following actions:
    • Click Transaction Details to view the details of the transaction in read mode.
    • Click Card Details to navigate to the Credit Card Details page of that card.
    • Click on the View Credit Cards link to visit Cards summary page.
    • Click on the Transactions link to view the transactions initiated by the card.
    • Click on the Go to Dashboard to navigate back to Dashboard page.