This topic provides the systematic instructions of the bill payment process, wherein customers may be presented with a bill/invoice or may remit payment without an invoice.

A Presentment and Payment type of biller has features similar to both Presentment as well as Payment type of billers. The bills/ invoice can be presented to the users for bill payment or bills can be paid by the users without the invoice. In the system when the biller presents a bill he will appear in the presentment section of the Bills screen and when there is no bill presented he will appear in the Payment section of the screen. This way user can be the biller when there is a bill presented or even otherwise when there is no bill presented.

The user has can pay the bills immediately or can schedule the payment. The users can set up a recurring payment or auto payment. Both auto pay and recurring pay (scheduled payment) cannot be active at the same time.

To pay a bill:

1. Navigate to the Bill Payments screen.
   The Bill Payments screen appears.

   Figure 5-5 Bill Payment- Payment and Presentment Type

   
   

   
   Description of "Figure 5-5 Bill Payment- Payment and Presentment Type"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 5-4 Bill Payment- Payment and Presentment Type - Field Description

   Field Name	Description
   Biller Photo	Displays the biller’s photo, if uploaded, against each biller name. If the biller’s photo is not uploaded, the initials of the biller will be displayed in place of the photo.
   Biller Name	Displays the biller details as following: Biller Name Biller Category Biller Sub-Category (if maintained)
   Biller Nickname	Specify a nickname for the selected biller. The nickname has to be unique i.e. same nickname cannot be used for more than one biller.
   Billing Amount	Displays the bill amount. This field is editable.
   City/Area	Displays the City/Area of the biller.
   Biller Type	Displays the biller type. The biller type can be: Presentment and Payment: Biller is of Presentment and Payment type
   Consumer Information
   Customer Name	The customer name as maintained in biller records (entered by user while adding the biller).
   Customer Number	The customer ID as maintained in biller records (entered by user while adding the biller).
   Biller Specific Fields	Displays the fields will be dependent on the biller type selected. E.g. in case of Recharge, you will be required to specify the mobile number registered with the biller along with customer name, etc.
   Payment Details
   Following fields appear for Presentment and Presentment and Payment type of billers.
   Payment Mode	Specify the payment methods accepted as maintained for the biller by Bank Administrator. The payment type can be: Account: The user can pay bills using their current and savings bank account Credit Card: The user can pay bills using their credit cards; user has to select the month and year of expiry. Debit Card: The user can pay bills using their debit cards. This field will appear if you have selected Auto Pay or Scheduled Pay under thePayment Type field.
   Pay From	Depending on the payment mode selected, the values in the drop-down will list either the user’s Current and Savings accounts, Credit Cards or Debit Cards. This field will appear if you have selected Auto Pay or Scheduled Pay under thePayment Type field.
   Account Number	Select the source Current and Savings account through which you wish to pay the bill. This field appears only if you have selected the option Account in the Payment Mode field.
   Debit Card Number	Select the debit card number through which you wish to pay the bill. This field appears only if you have selected the option Debit Card in the Payment Mode field.
   Credit Card Number	Select the credit card number through which you wish to pay the bill. This field appears only if you have selected the option Credit Card in the Payment Mode field.
   Expiry Date	Specify the month and year in which the credit card will expire. This field appears only if you have selected the option Credit Card in the Payment Mode field.
   Show Limits	Displays the transfer limit for the selected channels. For more information, refer the Show Limits section under the Register Biller transaction.
   Pay	The facility to specify when the bill payment will be processed. The options are: Pay Now: Bill payment processed on same business day subject to processing window availability. Pay Later: Bill payment to be processed on a user specified future date
   Pay On	Future date on which the bill payment will be processed. This field appears if you select the Pay Later option in the Pay list.
   Do you have any attachments?	Drag and drop or click icon to browse and attach a document against one bill payment record. Note: One or multiple documents can be attached per bill payment. By default, the supported formats are JPEG, PNG, PDF, TXT, ZIP, and DOC. The maximum allowed file size will be 5 MB.

2. Under the Pending tab in the Bills widget, click Pay Now against the bill you wish to pay.

   Note:

   1. For Auto Pay billers, a warning message that auto pay option is set for the biller appears, if the user clicks the Pay button.
   2. To pay all or multiple presented bills, refer Bulk Bill Payment transaction.
3. In the Billing Amount field, enter the payable bill amount.
4. Under the Payment Details section,
   1. From the Payment Mode list, select an option of choice to identify the mode through which payment will be made.
      The values will be populated on the basis of selection.

      Perform one of the following actions:

      • If you have selected the Account option,

        Select the source CASA account through which you wish to pay the bill.

      • If you have selected the Debit Card option,

        Select the debit card through which you wish to pay the bill.

      • If you have selected the Credit Card option,
        1. From the Credit Card Number list, select the credit card through which you wish to pay the bill.
        2. From the Expiry Date lists (month and year), select the Card Expiry Date.
5. Click on the Show Limits link to view the transaction limits.
   The Show Limits overlay screen appears. For more information, refer the Show Limits section under the Register Biller transaction.
6. In the Pay field, select the option to indicate when the bill payment will be processed.
   Perform one of the following actions:

   • If you select the option Pay Now,

     The bill payment will be processed on the same day.

   • If you select the option Pay Later,

     Select the date on which you want to process the bill, from the Scheduled Date field.

7. In the Do you have any attachments? field, drag and drop or click icon to browse and attach a document against one bill payment record if you wish to attach a document against the bill record.

   Note:

   Click icon against attached zip file to remove it.
8. Perform one of the following actions:
   • Click Submit.

     The Review screen appears.

   • Click Cancel to cancel the transaction.
   • Click Back to navigate back to the previous screen.
9. Perform one of the following actions:
   • Verify the details and click Confirm.

     The success message for the bill payment request initiation for biller appears along with the reference number.

   • Click Back to navigate back to the previous screen.
   • Click Cancel to cancel the transaction.
10. Perform one of the following actions:
    • Click Register Biller to add this biller.
    • Click View Bill Payment History to the past bill payment transactions.
    • Click Go to Dashboard to go to the Dashboard screen.
    • Click Transaction Details to view the details of the transaction.
    • Click View Bills to view past bill payment history.