10.2 Quick Recharge

This topic provides the systematic instructions to users to initiate bill payments without registering the billers to the Recharge type billers.

  1. Navigate to the Quick Payments screen.
  2. Perform one of the following actions:
    • Select the Bill Payment tab.

      The system displays the Payment and Presentment and Payment type of billers.

    • Enter the Biller Category/Name, the system displays the existing billers based on the details entered.
  3. Click on the V icon against the category to which the biller type for the bill payment is to be done.
    The system displays the Billers list.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 10-3 Quick Recharge - Field Description

    Field Name Description
    Search This field enables the user to search for a specific existing biller by entering the biller name, nick name, category etc.
    Category Displays the categories as maintained in the administrator biller maintenance screen.

    On selecting a biller from the Biller Name dropdown, the category, sub-category & location of the biller as maintained in the administrator biller maintenance screen are displayed.

    The Sub-Category is displayed if sub-categories are maintained under the selected Biller Category.

    Biller Select the biller as maintained in administrator biller maintenance

    Each biller will consist of the following details:-

    • Biller Name
    • Biller Category
    • Biller Sub-Category (if maintained)
  4. Click on the biller name/category icon to which the biller type for the recharge is to be done.
    The Quick Payment- Recharge screen appears with the details.

    Figure 10-4 Quick Payment- Recharge



    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 10-4 Quick Payment- Recharge - Field Description

    Field Name Description
    Biller Photo Displays the biller’s photo, if uploaded, against each biller name.

    If the biller’s photo is not uploaded, the initials of the biller will be displayed in place of the photo.

    Biller Name Displays the biller details as following:
    • Biller Name
    • Biller Category
    • Biller Sub-Category (if maintained)
    Biller Nickname Displays the nickname for the selected biller.
    City/Area Displays the City/Area of the biller.
    Consumer Information  
    Bill ID Specify the bill ID of the customer for whom the bill payment is to be done.
    Biller Specific Fields The fields will be dependent on the biller type selected.

    Enter information as required.

    Payment Details  
    Following fields appear for Presentment and Presentment and Payment type of billers.  
    Payment Mode Specify the payment methods accepted as maintained for the biller by Bank Administrator.

    The payment type can be:

    • Account: The user can pay bills using their current and savings bank account
    • Credit Card: The user can pay bills using their credit cards; user has to select the month and year of expiry.
    • Debit Card: The user can pay bills using their debit cards.

    Note:

    Depending on the payment method selected, the values in the drop-down will list either the user’s Current and Savings accounts, Credit Cards or Debit Cards.
    Account Number Select the source Current and Savings account through which you wish to recharge the plan.

    This field appears only if you have selected the option Account in the Payment Type field.

    Debit Card Number Select the debit card number through which you wish to recharge the plan.

    This field appears only if you have selected the option Debit Card in the Payment Type field.

    Credit Card Number Select the credit card through which you wish to pay the bill.

    This field appears only if you have selected the option Credit Card in the Payment Type field.

    Expiry Date Specify the month and year in which the credit card will expire.

    This field appears only if you have selected the option Credit Card in the Payment Type field.

    Show Limits Displays the transfer limit for the selected channels.
    Select Plan The option to select a recharge plan.
    Recharge Amount The amount is populated, depending on the type of plan selected by the user from the Select Plan list.

    If the user had not selected any plan, he has to enter the amount.

    Do you have any attachments? Drag and drop or click icon to browse and attach a document against one bill payment record.

    Note:

    1. One or multiple documents can be attached per bill payment.
    2. By default, the supported formats are JPEG, PNG, PDF, TXT, ZIP, and DOC.
    3. The maximum allowed file size will be 5 MB.
  5. From the Biller Name list, select the registered biller name.
  6. In the biller specific fields, enter information as required.
  7. From the Payment Method list, select the desired payment method to pay the bills.
  8. From the Pay From list, select the source account/ debit card / credit card to be debited.
  9. From the Expiry Date lists (month and year), select the Card Expiry Date if credit card selected.
  10. From the Select Plan list, select the plan suitable to you.
    The Recharge Amount field is populated depending on the selected plan.

    OR

    In the Recharge Amount field, enter the amount for recharge, if you have not selected any plan.    

    OR

    Click the View Limits link to check the transfer limit. Refer the limits section as documented under the Pay Bill – Presented Type section.

  11. In the Pay field, select the option to indicate when the bill payment will be processed.
  12. In the Pay field, select the option to indicate when the bill payment will be processed.
    Perform one of the following actions:
    • If you select the option Pay Now,

      The bill payment will be processed on the same day.

    • If you select the option Pay Later,

      Select the date on which you want to process the bill, from the Scheduled Date field.

  13. In the Do you have any attachments? field, drag and drop or click upload icon to browse and attach a document against one bill payment record if you wish to attach a document against the bill record.

    Note:

    Click remove icon against attached zip file to remove it.
  14. Perform one of the following actions:
    • Click Submit.

      The Review screen appears.

    • Click Cancel to cancel the transaction.
  15. Perform one of the following actions:
    • Verify the details and click Confirm.

      The success message for the bill payment request initiation for biller appears along with the reference number.

    • Click Back to navigate back to the previous screen.
    • Click Cancel to cancel the transaction.
  16. Perform one of the following actions:
    • Click Register Biller to add this biller.
    • Click View Bill Payment History to the past bill payment transactions.
    • Click Go to Dashboard to go to the Dashboard screen.
    • Click Transaction Details to view the details of the transaction.
    • Click View Bills to view past bill payment history.