This topic provides the systematic instructions to user for deleting a registered biller using this option.

This possible only if the user possessing both access to the biller and the necessary privileges to perform the deletion. If a bill has auto pay set up then you will not be allowed to delete the biller. In order to delete a bill for which auto payment has been set up, you will be required to first delete the auto pay setup.

To delete a biller:

1. Perform anyone of the following navigation to access the Biller Overview screen
   • From the Search bar, type Bill Payments- Biller Overviewand press Enter, click on the De-register Biller .
   • From the Search bar, type Bill Payments- Biller Overviewand press Enter.

   The Billers screen appears.

2. Click the option a specific Biller that you want to delete, and then click Delete Biller.
   The Delete Biller pop up window appears with a message prompting the user to confirm the deletion.

   Figure 9-1 Delete Biller

   
   

   
   Description of "Figure 9-1 Delete Biller"

   
   

   Perform one of the following actions:

   • Click Yes to proceed with the deletion request.

     The success message of biller deletion request initiation appears along with the reference number.

   • Click No to cancel the deletion process.
3. Perform one of the following actions:
   • Click Pay Bills to make a payment towards the biller.
   • Click Add Another Biller to add more billers.
   • Click Go to Dashboard to go to the Overview screen.