8 FAQ

  1. As a corporate User, what are the CASA accounts that I can view?

    A Corporate User can view all the accounts that he has access to. This includes the accounts of his primary party as well as those of linked parties.

  2. Can the user access CASA account details 24/7 on the online platform?

    Yes, the user can access CASA account details 24/7, except at times of system downtime or transaction blackout.

  3. Who all can view a nickname that a user has set?

    One account can have multiple nicknames set by different users, who have access to that account – however only the logged in user can view the nickname he has set.

  4. Are nicknames displayed in all places, where an account number is displayed?

    No, Approvers can only view the account number, but not nicknames set by makers. Further Review screens contain the account number (where applicable), but not the nickname.