7.4 UETR Status Inquiry

This topic provides the systematic instructions on how users can view the status of a payment based on the record's UETR number.

For SWIFT Payments, OBDX supports a detailed status screen. One needs to know the UETR number in order to view the status of the payment. The UETR reference number of an outbound payment can be seen in the details screen of Payment Status Inquiry. One can click on the reference number there itself to open up the UETR Status Inquiry screen.

For inbound payments though, one needs to visit this screen and enter the UETR reference number manually. The kebab menu is provided to access other payment inquiry related transactions.

To view / search for UETR status records:

  1. Perform anyone of the following navigation to access the UETR Status Inquiry screen.
    • From the Dashboard, click Toggle menu, click Menu, then click Payments .

      Under Payments , then click More Actions, and then click Inquiries , and then click UETR Status Inquiry.

    • From the Search bar, type Payment Inquiries – UETR Status Inquiryand press Enter.

    The UETR Status Inquiry screen appears.

  2. Enter the search criteria.
    1. In the UETR Number field, enter a UETR transaction reference .
    2. From the Account Number list, select a CASA (Current Account and Savings Account) account.
    3. From the Transaction Type list, select the appropriate transaction type by which records to be searched.

    Figure 7-16 UETR Status Inquiry – Search Criteria



  3. Perform one of the following actions:.
    • Click Search to view transactions based on the defined criteria.

      Based on the search criteria the payments records gets displayed on the UETR Status Inquiry screen.

    • Click Cancel to cancel the transaction.
    • Click Reset to clear the details entered.

    Figure 7-17 UETR Status Inquiry – Search Result