3.6 View Recent Activities

This topic provides the systematic instructions to user to view the transactions carried out in their account.

The user can select a specific account to view the activities. Details like transaction description, date on which the transaction took place, as well as the amount and currency of the transaction, are also displayed.

To view recent activities:

  1. Perform one of the following actions:
    • Type the request to view account activity along with the Account Number in the message area, and press Enter. For example, “What are the recent transactions in account 0011”.
    • “Show me the last 10 transactions in my account”.

      Note:

      Enter the last 4 digits of the account number.

    The Chatbot prompts you to provide OTP sent to your registered mobile number for authentication.

  2. Enter the OTP received on the mobile and press Enter.

    Figure 3-8 Recent Activities screen



    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 3-3 Recent Activities screen- Field Description

    Field Name Description
    Account Number The current or savings account number for which account activities needs to be viewed.
    Recent Activities Result  
    Description Description of the transaction. For example - Interest charged, repayment etc.
    Date Date on which the activity took place.
    Amount Transaction amount along with the currency.

    The Chatbot prompts you to select an account type.

  3. Select the appropriate account type.
    The application prompts you to select an account number for which the recent activities is to be displayed.
  4. Tap Select from list link to select the account number.
    The application displays the recent transactions that have taken place in the given account.