3.9 Inquire Upcoming Payments

This topic provides the systematic instructions for users to inquire about payments that are due within the next 30 days.

To view all the upcoming payments:

  1. Perform one of the following actions:
    • Type a question to inquire about upcoming payments, and press Enter. For example, “What are my upcoming payments?”.
    • Tap on the Upcoming Payments option in the help menu, and then tap .

    The Chatbot prompts you to provide OTP sent to your registered mobile number for authentication.

  2. Enter the OTP received on the mobile and press Enter.

    The application prompts you to select an account number for which the payments that are due is to be displayed.

  3. Tap on the Select from list link to select the account number.
    The application displays the all the scheduled upcoming payments in the account.