4.2 FAQ

  1. Can I edit the party id mapped to the user?

    No, party ID mapped to the user cannot be edited. It is defaulted to the party id mapped to Corporate Administrator.

  2. When does the system update a user status as ‘locked’?

    When administrator needs to temporarily block access for any user, ‘Lock user’ functionality can be used. Also if there are multiple unsuccessful login attempts, the user’s status will get updated as ‘Locked’.

  3. Can one assign multiple Application roles to a user?
    Yes, multiple Application roles can be assigned to the user.

    e.g. Corporate user is acting as maker of few transactions and approver of few other transactions.

  4. Can a corporate administrator create a corporate user and assign multiple entities?

    Yes corporate administrator can create corportate users with multiple entities. The same can be done using Group Corporate Onboarding Menu option. .

  5. If a user’s User ID is locked and he/she has requested for a reset password, does the admin needs to unlock it separately?

    Yes, you will be able to view and modify the limit packages created by you or any other corporate administrator under your GCIF provided necessary accesses are assigned to you.