This topic provides the systematic instructions for user to request a physical copy of their account statement from the bank for a specified period.

A user may require the physical copy of an account statement for a certain period. The statement request feature enables users to request the bank for a physical copy of the statement of an account for a specific period. This physical copy will be mailed to the user’s address registered with the bank.

To request for a Statement

1. Click on the icon on the Transactions screen, and click Request Statement to request for an account statement.
   The Request Statement appears.

   Figure 8-4 Request Statement

   
   

   
   Description of "Figure 8-4 Request Statement "

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 8-3 Request Statement - Field Description

   Field Name	Description
   From Date	The customer is required to specify the start date from which the account statement is required.
   To Date	The customer is required to specify the date until when the statement is required.

2. From the From Date list, select the start date of the account statement.
3. From the To Date list, select the end date of the account statement.
4. Perform one of the following actions:
   • Click Submit.

     The Review screen appears.

   • Click Cancel to cancel the transaction.
5. Perform one of the following actions:
   • Verify the details and click Confirm.

     The success message of Request Statement appears along with the transaction reference number.

   • Click Back to navigate back to the previous screen.
   • Click Cancel to cancel the transaction.
6. Perform one of the following actions:
   • Click Home to go to the Dashboard screen.
   • Click View Account Details to visit the account details page.