12.4 Request Money

This topic describes the systematic instruction to Request Money screen.

The Request Money feature targets users who have receivables due from various individuals which are also periodic in nature. As the name suggests the user needs to initiate a request to pull money from the debtor (the person from whom the money is due to be received) by providing details of the debtor through debtor maintenance.

Pre-Requisites

  • Transaction and account access is provided to the Small & Medium Business user.
  • Transaction working window is maintained.
  • Debtors are maintained.

Features supported in the application.

Request money allows the user to

  • Initiate SEPA Request Money

To initiate a Request Money transaction:

  1. Perform any one of the following navigation to access the Request Money.
    • From the Dashboard, click Toggle menu, click Menu, then click Payments . Under Payments , then click More Actions, and then click Debtors, and then click Request Money.
    • From the Search bar, type Debtorss – Request Moneyand press Enter.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 12-4 Request Money - Field Description

    Field Name Description
    Request From Select the debtor from whom you need to request money.

    On selecting a debtor, the selected debtor's photo will also be displayed along with the name.

    Debtor Photo Displays the debtor's photo, if uploaded. If the photo has been deleted or if no photo is uploaded, the initials of the debtor will appear in place of the photo.
    IBAN Details The Cross Border bank account number (IBAN) details of the debtor.
    IBAN The Cross Border bank account number (IBAN) of the debtor.
    Amount Specify the amount that is to be requested from the debtor.
    Request In Select the account to be credited with the specified amount.
    Current Balance On selecting an account in the Request In field, the net balance of that account is displayed below the field.
    Receive On Specify the date on which the money needs to be received.
    Note Narrative for the transaction.
  2. From the Request From list, select the debtor to whom the money is to be requested, and then subsequently select the account maintained under debtor.
    The debtor details of the selected debtor appears.

    Note:

    If there is no debtor mapped, add a new debtor using Add New Debtor option. And add the bank account details of the debtor.
  3. In the Amount field, enter amount that needs to be transferred.
  4. From the Request In list, select the account that needs to be credited with the amount.
  5. From the Receive On list, select the date on which the money needs to be received.
  6. In the Note field, enter for a note against the transaction, if required.
  7. Click Request.
    • Click Cancel to cancel the transaction.
    • Click Back to navigate back to the previous page.

    The Review screen appears.

  8. Verify the details, and click Confirm.
    • Click Cancel to cancel the transaction.
    • Click Back to navigate back to the previous page.

    The success message appears along with the reference number.

  9. Click Home to navigate to the dashboard.
    Click Manage Debtors to create/ edit/ view debtors.