This topic provides the systematic instructions for beneficiaries to claim funds using email.

Figure 3-2 Claim Money - Email

Description of "Figure 3-2 Claim Money - Email"

Note:

The fields which are marked as Required are mandatory.

For more information on fields, refer to the field description table.

Table 3-1 Claim Money - Email - Field Description

Field Name	Description
Select Mode	Select the mode through which the funds have been transferred. The options are: Email Mobile
Email	Enter your email ID, specifically the email ID towards which the funds were transferred.
Payment ID	Enter the payment ID of the specific peer to peer transfer. The payment ID is unique to each payment and is displayed to the initiator of the peer to peer payment.
Security Code	Enter the security code provided to you by the initiator of the peer to peer payment. This security code is generated by the bank when the peer to peer payment is initiated and appears on the peer to peer payment confirmation screen along with the success message. The initiator, in turn, reveals the security code to the beneficiary.
Sign In As	Select the relationship you have with the bank, i.e. select the option New to Bank if you have no prior relationship with the bank, or select the option Existing Customer if you are an existing customer of the bank or have registered yourself previously as a peer to peer recipient. The options are: New to Bank Existing Customer

1. In the Select Mode field, select the mode through which the payment was made, i.e. Email, Mobile or Facebook.
2. Select the Email option. The Email field appears along with the Security Code field.
3. In the Payment ID field enter the payment ID of the specific peer to peer payment.
4. In the Security Code field, enter the security code as provided by the initiator of the peer to peer payment.
5. Perform one of the following actions:
   • Select an option between New to Bank and Existing Customer.

     Perform one of the following actions:

     • If you select the option New to Bank,

       Refer section New to Bank.

     • If you select the option Existing Customer,

       Refer section Login.

   • Click Back to navigate to the previous screen.