1.1 Loan Origination

Use loan origination process to create corporate loans, that is, starting from loan account creation to disbursement.

Loan Origination process provides a facility to create corporate loan taking the application through various stages of the business process flow commencing from loan request initiation till loan account creation/handoff and disbursement based on the Application Category.

The process of corporate loan origination is initiated by the Relationship Manager (RM) (or users with relevant rights) on behalf of an existing or a prospective customer. Based on the nature of the financing requirement the system can be configured to initiate the relevant Business process flow. For instance the Corporate Customer/Company may approach the bank for its credit needs related to working capital, expansion or for Trade financing through various channels like branch, mail or through external agents. The platform also enables the initiation of a Loan Request through Customer direct Banking channel through the REST based service APIs. The Platform has a predefined Netflix Conductor process flow following a typical corporate loan initiation process. However, this can be modified to suite the Bank's requirements.

The list of stages that are required for a Loan origination process are pre-defined in Netflix Conductor process and the data segments that are applicable for every stage can be configured in Application Category maintenance. Based on this setup, system derives the process flow for every loan application.

This is a sample Loan Origination flowchart provided for quick reference.
The process flow pre-defined for Loan Origination is provided for quick reference:
  • Application Entry
  • Application Enrichment
  • Credit Exception
  • Price Negotiation
  • Application Verification
  • Legal Verification
  • Loan Approval
  • Customer Acceptance
Netflix Conductor process drives the flow from one stage to another based on the combination of attribute value and process outcome combination.
Following attributes are validated as part of Netflix Conductor process for Loan origination life cycle:
  • KYC Required
  • CAMS Initiation Required
  • Credit Appraisal Required
  • Facility Creation Required
  • Price Negotiation Required
  • Legal Approval Required
  • Customer Acceptance Required
  • Loan Amount
  • Loan Currency

The basic registration details to create a corporate loan for a prospective borrower can be initiated using this initiation screen, provided the user has the required access rights.

For initiating a loan in the application, the maker needs to gather required data by going through multiple documents like Loan Agreement, Sanction Letter, Credit Memo etc. Once the required information is collected, user needs to manually input this data in the system. If maker enable the AI assist in system, then maker can upload the required documents in the loan initiation screen. On initiation, GEN AI pulls all the required data from these documents and populates them against the pre-decided parameters based on the specified prompts.

To initiate Loan Origination

  1. On the Homepage, from Corporate Lending, under Operations, click Bi-Lateral.
  2. On Bi-Lateral menu, click Loan Origination.
    The Loan Origination screen is displayed.
  3. On Loan Origination screen, specify the fields. For more information on fields, refer to the field description table

    Table 1-1 Loan Origination

    Field Description
    Customer Type Select one of the options:
    • New - If selected, applicant details can be captured as part of loan creation.
    • Existing - If selected, system defaults the applicant related details in the respective data segments.

      In case of existing customer, you can view and link one customer to multiple liabilities.

    Lead/Prospect Number Click Search to view and select the required Lead/Prospect Number. This helps to determine if the loans are given under any back scheme.
    Proposal Number Click Search to view and select the required proposal number. These provide the list of proposal given to a customer through Draft Proposal Process. Once selected the completed application of draft proposal is displayed to choose one application. Once selected all the data segment applicable to the current application defaults the value from Draft proposal.
    Business Product Click Search to view and select the required business product. Based on the business product system derives the following details to process the loan application
    • Applicable stages and its data segments
    • Required documents and checklists
    • Stage level advices
    Customer Number Click Search to view and select the required Customer Identification number or you can also type the Customer Number. This field is applicable only when the Customer Type is selected as Existing.
    Customer Name Based on the Customer Number selected, the information is auto populated.
    Loan Purpose/Intent Click Search to view and select the required loan purpose/intent.
    Application Date Select an effective application date from the drop-down calendar. The system defaults the current system date as the application initiation date.
    Priority Select a priority from the drop-down list.
    Facility Details Displays the list of all facilities that are created for the Customer Number. You can select the appropriate Facility ID which requires to be linked for the loan.
    Commitment linkages Displays the list of all commitment linkages that are created to the loan amount. In case of existing customer, you can select the already added commitment (available in OBCL). You cannot delete the commitment linkage once added.
    Application Channel Click Search to view and select the required application channel
    Application Submitted By Select the details of the Agent/Customer who has submitted the application from the drop-down list.
    Name Specify the name of the Agent/Customer who has submitted the application.
    Email Specify the Email ID of the Agent/Customer who has submitted the application.
    AI Assist Switch to Toggle ON to enable AI Assist in the loan origination flow.
    File Upload Drag and down the multiple documents to upload in PDF and JPG formats.

    This field displays when the AI Assist toggle button is enabled.

    Upload Click this button to upload the selected files to DMS.

    This field displays when the AI Assist toggle button is enabled.

  4. Click Initiate to begin the process.

On submit of the screen, a unique Application Registration number is auto generated by the system, which are used throughout the process and for further tracking. For an application, based on application category namely, Term Loan, Pre-shipment Finance, Post-shipment Finance, Project Financing, Working Capital and so on. The system derives the process flow for Loan Origination and the process gets instantiated. Based on the user rights the system navigates the first manual stage of the process flow.

In case AI assist was enabled, then after initiation on the AI Assist details stage, the extracted data and the uploaded documents are displayed side by side. If required, the maker can verify the data with these scanned documents displayed. The parameter name, value and from which document the data is extracted from are shown in the table. The Maker can make any changes to the data on need basis.

Figure 1-3 AI Assist Verification



For more information, refer to the fields description table.

Table 1-2 AI Assist Verification

Field Description
Select File Displays the uploaded files in the drop down, select the required file for preview.
Extracted Information Data extracted from the documents with our predefined questions,
Tag Name Displays the predefined parameters for which data is extracted.
Tag Value Displays the value extracted from the documents with predefined prompts.
Document Name Displays the source document name from where the data is extracted.

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