2.10.1.8 Customer Acceptance

Use Customer Acceptance screen to capture the acknowledgement details given by the customer post loan sanctioning.

Based on acknowledgement received through mail or letter, user can capture the acknowledgement details and update the Customer acceptance status.

  1. In the Loan Origination , click Customer Acceptance tab and provide the required details.

    Figure 2-20 Customer Acceptance



    • Customer Acceptance Date: Select the date of acceptance from customer from the dropdown calendar.
    • Acceptance By: Select the mode of acceptance for customer from the drop-down list.
    • Remarks: Enter additional information about the customer acceptance.
    • Value Date Change Required: You can change the value date for Bilateral Loan Origination. After changing the value date, a confirmation dialog box appears. If you click Confirm you are taken to Application Enrichment stage, otherwise you can proceed with subsequent stages.

      If you click Confirm, the stage movement happens from Customer Agreement to Application Enrichment stage. If required, you can update the value date in this stage. After submitting this stage, you are taken back to Customer Agreement stage.