1.1 Introduction

Oracle Banking Digital Experience provides an out-of-the-box interface with Oracle Banking Collections. Through this capability, end customers or borrowers who have a overdue with the bank, will be able to get delinquency notice in case their account is past due on their self-service portal, make a direct payment against their past due amount, or provide a promise to make the payment as of the future date.

The Oracle Banking Digital Experience interfaces with Oracle Banking Collections to obtain the customer or borrower's promise details and save the promise provided by the customer through the portal.