2.18 Specialized Collections Process
Oracle Banking Collections supports execution of the following specialized collections process by capturing relevant data:
- Legal/Litigation
- Bankruptcy
- Deceased
- Hardship
- Repossession
- Re-marketing
- Forbearance
The key features of this functionality are:
- Using the Additional Field Maintenance, you can define the fields for which information needs to be captured for each process.
- Ability to define a task of type data capture and link it to specialized strategy and segment.
- Ability to select and enable the specialized flag on accounts from the case summary page.
- Ability to capture information from the relevant data capture task pop-up.
- Ability to view all information captured in the data capture task for the specialized collections process from case summary screen.
Note:
With the data capture task as a prerequisite, create Relevant Segments and Strategies.Parent topic: Key Features