Table of Contents Title and Copyright Information Preface Purpose Before You Begin Audience Conventions Diversity and Inclusion Documentation Accessibility Related Resources 1 New Features 1.1 Transaction Approval 1.2 Task Prioritization 1.3 Loan Overdue Payment 1.4 Manual Fee Reversal 1.5 Enhanced Escalation Process 1.6 Enhanced Case Summary Account Widget 1.7 Enhanced Task Summary 1.8 Data Export from Task Summary 1.9 Non-Delinquent Account Indicator 2 Components of the Software 2.1 Documents Accompanying the Software 2.2 Software Components 3 Environment Details