18.1 Other Configurations
This topic describes the information about Other Configurations.
- From the main menu, navigate to Collections and then click Maintenance.
- From the Maintenance menu, click Lookup and then click View Lookup.The View Lookup page contains the below listed lookup’s.
Table 18-1 Field Description: View Lookup
Lookup Type Purpose ACTION_CD List of applicable action types. ACTIONRESULT_CD List of applicable result types. COMMUNICATION_MODE List of communication modes. COL_STAT_CD List of collection status codes. INBOUND_DOC_CATEGORY Indicates purpose of the communication. For example, bankruptcy, delinquency, and legal. INBOUND_DOC_NAME List of documents for inbound document upload. OBDX_PARAM Promise Type when promise to pay is created through digital channel. PRIORITY_PARAM List of attributes used for task prioritization. PTP_FREQ List of promise frequency. PTP_CAN_REASON List of promise cancel reasons. PAYMENT_MODE List of Payment Modes for payment processing.
Note: Sub Code 1 should be Product Processor Code and Sub Code 2 should be C for cash payment and D for direct debit payment.
SETTLEMENT_PARAM Indicates Type of promise to be created when customer accepts the settlement offer. Workflow_Status List of task status in its lifecycle.
Parent topic: Other Configurations