This topic describes the information about Create a Communication.

1. From the main menu, navigate to Collections and then click Maintenance.
2. From the Maintenance menu, click Communication and then click Create Communication.
   The Create Communication page appears.
3. From the Mode list, select the communication mode.
4. In the Code field, enter a unique identification code for the communication template.
5. In the Description field, enter a description of the communication template.
6. From the Purpose list, select the purpose of communication.
7. In the Attachment field, select the template for the attachment that should be sent to the customer along with the communication.
   This is mandatory if you are creating communication for Letter.
8. From the Recipient list, select the recipients of the communication.
9. From the Execution Type list, select the type of execution for sending communication.
10. From the Effective Date list, select the date from when the communication is effective.
11. In the Subject field, enter the subject of the email.
12. In the Message field, enter the message of the email.
13. Click Save.