Term Deposit account can be owned by single holder or multiple owners. This screen can be used for modifying the deposit account’s joint holder details. You can either add joint holders for the first time or modify the existing joint holder relationship using this screen.
The Joint Holder can be a Guarantor, Authorized Signatory, Power if Attorney, and so on. A customer can be the sole or joint owner of a TD account. The joint accounts are accounts that are shared between two or more individuals. They can be operated either singly or jointly.
To maintain joint holder details:
Note:
The fields marked as Required are mandatory.- On the Homepage, from the Retail Deposit
Services mega menu, under Term Deposits,
under Maintenance, click Joint
Holder or specify Joint Holder in the
search icon bar and select the screen.
The Term Deposit Joint Holder Maintenance screen is displayed.
Figure 5-25 Term Deposit Joint Holder Maintenance
Description of "Figure 5-25 Term Deposit Joint Holder Maintenance" - Perform the required action, based on the option selected from the
Search by field.The account holder details and mode of operation are displayed.
Figure 5-26 Term Deposit Joint Holder Details
Description of "Figure 5-26 Term Deposit Joint Holder Details" - You can view the account holder details of the selected Term Deposit account
number.For more information on fields, refer to the field description
table.
Table 5-15 Term Deposit Joint Holder Maintenance – Field Description
Field Description Search by Users can search for an account number by using any of the available search criteria. The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.
Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email.
A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.
For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.
Note:- The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.
- If user selects an account with closed status, then an appropriate message is displayed. The user will not be allowed to proceed with the required action in the screen.
Amount Name
Displays the name of the account holder for the selected account number. Primary Holder
Displays the primary account holder's name. Mode of Operation Specify the mode of operation. The options are:- Single
- Jointly
- Either Anyone or Survior
- Former or Survior
- Mandate Holder
Joint Holder Details This section displays the existing joint holder details for a joint account. Note:
You can perform the following actions in this section:- Add Joint Holder Details: For details on this action, refer Add Joint Holder.
- Edit Joint Holder Details: For details on this action, refer Edit Joint Holder Details.
- Delete Joint Holder Details:
From the Actions field,
click the
icon. A confirmation message is displayed
that the action cannot be recovered. Click
Delete to proceed with the
deletion.
- Convert Joint Account to Single Account: From the Mode of Operations field, select the Single option. A confirmation message is displayed. Click Confirm to proceed with the converstion.
