1 Overview of Oracle Banking Branch

Oracle Banking Branch is a retail banking application that gives a 360-degree view of the customer and financial transactions to the Teller of the bank.

As a Teller in Oracle Banking Branch you provide customer-focused services while also cross-selling and up-selling the bank's products and services. A typical transaction in a branch is classified into the following stages:

Table 1-1 Transaction Stages

Stage Description

Teller Request

In this stage, the Teller captures the transaction request and transaction enrichment.

Authorization

In this stage, the Supervisor authorizes the request.

Teller Resubmission

The Resubmission stage is applicable only for certain transactions.

This topic contains the following subtopics:

  • Prerequisites
    Before you begin performing transactions, you need to log in to the Oracle Banking Branch Homepage.
  • About Main Menu
    The Teller Main Menu is a Mega Menu that makes all the menu items visible at once. It is a large panel divided into groups of menu items, which simplifies the navigation.
  • Application Layout
    The general layout of the Oracle Banking Branch application consists of the main menu, customer search, transaction area including customer summary, and additional widgets available to display the Current Till Position and frequently used transaction icons.
  • Salient Features
    Learn about the salient features of the Oracle Banking Branch application.