13.4 Online Account Sweep History

This topic describes the systematic instructions about Online Account Sweep History. This screen helps in inquiring about the sweep in and reverse sweep in transactions that have taken place as a result of the customer opting for the Current Account and Savings Account sweep in feature on the primary account.

The system computes the Sweep history details when Savings Accounts, Auto Deposits or Term Deposits are linked to the primary account in ‘Online Account Sweep In’ screen at a customer account level.

To view online account sweep history:

Note:

The fields marked as Required are mandatory.
  1. On the Homepage, from Account Services, under Inquiry, click Online Account Sweep History, or specify the Online Account Sweep History in the Search icon bar.
    Online Account Sweep History screen is displayed.

    Figure 13-6 Online Account Sweep History

    Description of Figure 13-6 follows
    Description of "Figure 13-6 Online Account Sweep History"
  2. On Online Account Sweep History screen, specify the fields.
    For more information on fields, refer to the field description table.

    Table 13-7 Sweep History

    Field Description
    Search by Users can search for an account number by using any of the available search criteria.

    The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.

    Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email.

    A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.

    For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.

    Note:

    The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.
  3. After input of the account number, the Sweep History details are displayed in a tabular format.
  4. On Sweep History details, users can view the fields.
    For more information on fields, refer to the field description table.

    Table 13-8 Sweep History Details

    Field Description
    Account Number Displays the linked Account Number.
    Branch Displays the branch code for the account number.
    Account Type Displays if the linked account is Savings Account, Auto Deposit or Term Deposit.
    Operation Displays the operation performed on the sweep transaction if it is a Sweep In or Reverse Sweep In transaction.
    Transaction Date Displays the date of sweep in or reverse sweep in transaction.
    Transfer Amount Displays the transfer amount involved in sweep in or reverse sweep in.
  5. View Sweep Setup remains inactive until the account number is input and the Search button is clicked. When users click on the View Sweep Setup, Account Sweep In Definition pop up window is displayed.
  6. In the Account Sweep In Definition screen, users can view the Account Sweep In details. The details are as follows:
    1. Enable Reverse Sweep In
    2. Savings Accounts
    3. Auto Deposits
    4. Term Deposits

Parent topic: Inquiry