1. Teller User Guide
  2. Remittances
  3. Demand Drafts
  4. DD Operations
  5. DD Duplicate Issue

8.2.5.3 DD Duplicate Issue

The Teller can use the DD Operations screen to issue the instrument if the customer or banker lost the instrument or if the instrument is damaged.

In case of a request raised by the customer, additional charges will be deducted while issuing again. The system will allow for duplicate issues only if:

  • The duplicate issue is allowed at the instrument type level

  • The instrument is not liquidated, canceled, or refunded

  • The instrument is issued or revalidated but not liquidated/refunded/canceled

  • Rule based authorization is not supported for duplicate issue

To issue a duplicate DD:

  1. On the Homepage, from Teller mega menu, under Remittances, click DD Operations or specify DD Operations in the search icon bar and select the screen.
    The DD Operations screen is displayed.

    Figure 8-31 DD Operations - Duplicate Issue


    Description of Figure 8-31 follows
    Description of "Figure 8-31 DD Operations - Duplicate Issue"

  2. On the DD Operations screen, specify the fields. For more information on fields, refer to the field description table.

    Note:

    The fields marked as Required are mandatory.

    Table 8-31 DD Operations (Duplicate Issue) - Field Description

    Field Description

    Operation Type

    Select the type Duplicate Issue from the drop-down list.

    Demand Draft No

    Specify the DD number of the instrument.

    Issue Branch

    Select the branch code where the instrument is issued from the LOV.

    Duplicate Issue Details

    Specify the details under this segment.

    Duplicate Issue Date

    By default, the current system date is displayed as a duplicate issue date, and it can be modified.

    Duplicate Demand Draft No

    Specify the duplicate demand draft number.

    Duplicate MICR No

    Specify the duplicate MICR number.

    Requested By

    Select from the drop-down values (Customer or Bank).

    Mode of Charge

    Select the mode of charge from the drop-down values (Account or Cash).

    Charge Account

    Specify the charge account number. The following conditions apply based on the value selected for Mode of Charge:

    • If the Mode of Charge is selected as Account, the user needs to capture the account from which the charges are to be deducted.

      Note:

      If the Mode of Charge is selected as Account, the system displays the Drawer Account by default. Else, this field is kept blank, and the user can input the valid account number.

    • If Mode of Charge is selected as Cash, the user needs to capture Charge Currency, and denomination details to be picked up based on the charge currency specified.

    Narrative

    Displays the default narrative as Demand Draft Duplication, and it can be modified.

  3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Charge Details.
  4. Click on the View Demand Draft Details data segment to view the additional details of the DD.

    Note:

    This data segment is non-editable.
  5. Click Submit.

    A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

    Note:

    The transaction is moved to authorization in case of any warning raised when the transaction saves.

Parent topic: DD Operations