- Teller User Guide
- Customer Service
- Account Statement Request
17.9 Account Statement Request
The Teller can use the Account Statement Request screen to initiate an account statement request for a customer account.
- On the Homepage, from Teller mega menu, under
Customer Service, click Account Statement
Req or specify Account Statement Req in
the search icon bar and select the screen.The Account Statement Request screen is displayed.
- On the Account Statement Request screen, specify the
fields. For more information on fields, refer to the field description
table.
Note:
The fields marked as Required are mandatory.Table 17-11 Account Statement Request - Field Description
Field Description Customer Account
Specify the account number for which the account statement needs to be requested.
Account Name
Displays the name of the specified account number.
Request Date
Displays the current posting date as the request date.
Statement Type
Specify the type of statement requested (Detailed or Summary).
From Date
Specify the start date for the date range.
To Date
Specify the end date for the date range.
Balance Type
Specify if the account statement needs to be generated based on Book Date or Value Date.
Narrative
Displays the default narrative as Account Statement, and it can be modified.
- Specify the charge details. For information on the fields in the Charge Details segment, refer to Charge Details.
- Click Submit.The request is handed off to the FLEXCUBE Universal Banking system to initiate an account statement request.
Parent topic: Customer Service