1. Current Account and Saving Account User Guide
  2. Maintenance
  3. Account Address Update

5.1 Account Address Update

This topic describes the systematic instruction about Account Address Update. While entering the account number, the system displays the current address details of the account and the user can modify these details.

If the Branch Transfer fails for any reason, details of such failed transfers are updated in the Branch Transfer Log. After clearing the faults due to which the Account Branch transfer failed, this screen allows you to resubmit the transfer request again for processing.

To update the account address:

Note:

The fields marked as Required are mandatory.
  1. On the Homepage, from Account Services, under Maintenance,, click Account Address Update, or specify the Account Address Update in the Search icon bar.
    The Account Address Update screen is displayed.

    Figure 5-1 Account Address Update

    Description of Figure 5-1 follows
    Description of "Figure 5-1 Account Address Update"
  2. On the Account Address Update screen, specify the fields.
    For more information on fields, refer to the field description table.

    Table 5-1 Account Address Update - Field Description

    Field Description
    Account Number Enter the Account Number or click the search icon to view the Account Number pop-up window. By default, this window lists all the Account Numbers present in the system. You can search for a specific Account Number by providing Customer ID, Account Number, or Account Name and clicking on the Fetch button.

    Note:

    • The Account Name is displayed adjacent to this field as the account number is selected.
    • The customer information is also displayed to the left of the screen.
    Building Current Building details will be displayed and the user can modify the details.
    Street Current Street details will be displayed and the user can modify the details.
    City Current City details will be displayed and the user can modify the details.
    State Specify the current State or click the search icon, select the state from the list of values displayed.
    Country By default, the country is displayed in this field once you select the State.
    Zip Code The current Zip code will be displayed, and the user can modify it.
  3. Click Submit.
    The screen is successfully submitted for authorization.

Parent topic: Maintenance