1. Core User Manual
  2. Mailbox
  3. Mails
  4. Sent Mail - Details

67.1.3 Sent Mail - Details

Figure 67-5 Sent Mail - Details


Description of Figure 67-5 follows
Description of "Figure 67-5 Sent Mail - Details"

Table 67-5 Field Description

Field Name Description

Message Details

This section displays the detailed message.
Message Heading The subject of the sent mail.
From The name of the sender of the mail.
Sent The date and time on which the mail was sent.
Content The content of the mail.
Mail Chain

All the mails forming part of the mail chain being viewed are displayed one below the other with the mail received most recently displayed on top.

Each mail in the chain contains the following:

  • The name or ID of the sender of the mail. Mails sent by you will have your name displayed against the From field and those sent by a bank administrator will have the ID of the bank administrator displayed.
  • The date and time at which the mail was sent.
  • The content of the mail as sent by you or the administrator.

Note:

A mail chain is formed when a user sends a mail to the bank and a bank administrator responds to the mail.

Message - Reply

This section will be displayed if you have selected the option Reply.

Message Enter a response to be sent to the bank.

  1. The overlay with details of the selected Sent Mail appears.
  2. Click Reply if you wish to send a response to the bank.
    1. Type the reply and click Send.
      The success message appears.

      OR

      Click Attach File to add an attachment to the response mail.

    OR

    Click Delete to delete the message.

    OR

    Click close to close the overlay window.

Parent topic: Mails