18.6 FAQ
- How can I change the sequence of fields defined on form builder while
creating the Service Request-form?
You can drag and drop the fields for changing the sequence of the form fields at the time of creation.
- Can I edit the fields on preview page?
No, you cannot edit the form fields on preview page, but you can go back to form builder page and edit the fields.
- Can I edit an existing Service Request Form?
You can only update a Service Request form only if there are no service request raised for that Service Request- form, by business users.
- Can I delete a Service Request –form?
No, Service Request form cannot be deleted. However you can deactivate the Service Request –form and it will stop appearing in the business user’s login.
- Can I create two Service Request forms with the same names?
No, Service Request Forms are unique, so two forms cannot have the same names.
- Can I maintain the Service Request forms in the language other than
English?
No, as of now using this maintenance service request forms can be built in English only.
Parent topic: Quick Forms - Service Request