View Service Preferences

User can view all of the authorized, unauthorized, and closed service preferences using the View Service Preferences screen. Authorize option is also available for supervisor users for approving unauthorized business processes.

To view the service preferences:
  1. On the Home screen, from the Servicing Configurations, under Servicing Configurations, click View Service Preferences. User can also open the screen by specifying View Service Preferences in the search icon bar and selecting the screen.
    The View Service Preferences screen is displayed.

    Figure 2-14 View Service Preferences

    Description of Figure 2-14 follows
    Description of "Figure 2-14 View Service Preferences"
  2. On the View Service Preferences screen, User can perform the following actions:
    • Search for a particular service preference.
    • Add preference for a service.
    • Refresh the page to view the latest updates.
    • Change view to grid or tile.
  3. On the View Service Preferences screen, view the preferences set for the required services.

    Note:

    For more information on the options, refer to the table below.

    Table 2-14 View Service Preferences – Field Description

    Field Description
    Lifecycle Code Displays the lifecycle code set for the service.
    Description Displays the description for the lifecycle code.
  4. Each tile also displays the following information:
    • Authorized or Unauthorized
      • For Authorized status: The Actions icon provides the options to Unlock, Close, Copy, and View.
      • For Unauthorized status: The Actions icon provides the options to Unlock, Authorize, Delete, Copy, and View.
    • Open, In Progress, or Closed
    • Number of edits performed on the set preferences.