1.2.8 Teller

This topic provides information about enhancements in the Teller.

Table 1-3 Enhancements in Teller

Summary Description
Enable cash denomination difference computation. The denomination capture screens have been enhanced to allow the entry of negative values in denomination units. This enables the teller to accurately handle excess cash scenarios and ensures automatic calculation of refund amounts to be returned to the customer, streamlining both deposits and withdrawals. A new Difference Amount field and corresponding tooltips have been added for improved transparency and reconciliation.
Extract or Download option to be introduced in Teller Inquiry Screens. A new feature is introduced , allowing users to download and save inquiry results from Branch Inquiry Screens.
Support Branch Inquiries Access without Validating Batch Status.  Access to key Branch Inquiry screens, such as Branch Total Position, Till Vault Position, Open Tills, and Breaching Limits, has been enabled without requiring an open teller batch. This update allows branch managers and staff to perform key inquiries without process interruptions, improving operational flexibility.
Display of Charge amount in Account Currency Charge Details in the Transaction screens is enhanced to display the charges in Account Currency, along with Transaction Currency and Local Currency for all Teller Transaction Screens.
Provision for maker to recall or cancel the transaction before Auth. A Discard option has been provided in the Sent for Approval queues, allowing makers to recall or cancel transactions that have not yet been authorized. This enhancement empowers tellers to proactively address transaction errors or changing customer needs before final approval, thus improving accuracy and flexibility.
Vault Denomination Exchange Introducing a new screen to facilitate currency denomination exchange directly from the Vault. This screen mirrors the functionality of the current Denomination Exchange Screen and is accessible only to Vault Users.
Interactive Override Handling with OBA An enhancement now ensures that all DDA Account and Accounting-related overrides are displayed to the teller upon transaction submission. The teller can review and either confirm the overrides and submit them for supervisor approval or choose to discard the transaction.
Operational Ledger Cloud Service integration – Phase 1 Teller transactions involving only General Ledger (GL) accounts have been enabled for direct integration with Oracle’s Operational Ledger Cloud Service (OBOLCS). This enhancement streamlines posting, reconciliation, and reporting for GL- Only transactions, ensuring robust control and data consistency.
Screen for Static Data A user-friendly maintenance screen has been made available for the configuration of static data on Cloud. Authorized users are now able to View, Add, Modify, or Delete records for supported static tables directly from the UI, thereby reducing dependency on back end support and expediting configuration updates.
Transaction Notification Alert A new instant notification feature has been added to inform supervisors Whenever a teller requests approval for a transaction. This guarantees prompt transaction processing and quicker authorization decisions, which helps minimize delays in customer service.

Parent topic: Release Enhancements