This topic describes the systematic instructions to search and close an account.

1. Click Corporate Account Services, and under Corporate Account Services, click Account Closure.
   The Account Closure page displays.

   Figure 5-10 Account Closure Page

   
   

   
   Description of "Figure 5-10 Account Closure Page"

   
   
2. Specify one or more fields in the Account Search section.

   Table 5-6 Account Search- Field Description

   Field	Description
   Customer Number	Specify the CIF number of the customer owning the account.
   Customer Name	The name of the selected customer is auto-populated.
   Account Category	Specify the account category to which the account belongs.
   Description	The description of the selected account category is auto-populated.
   Currency	Specify the operating currency of the account.
   Currency Description	The description of the operating currency is auto-populated.
   Account Number	Specify the Account number. Click the Fetch icon. The Account Number dialog displays. Search for the required account by providing some or all of the following details: Account Number, Account Name, or Account Currency. Select the required account from the results.

3. Click Search.
   The accounts matching the search filters display in the Account Selection section.
4. Click an account tile to select it, then click Initiate.
   The Account Closure - <Application Number> page displays the Account Basic Details screen.

   Tip:

   Make a note of the Application Number. This is needed to identify the task at the entry, enrich, and approval stages in the matching process, on the Free Tasks page.

   Figure 5-11 Account Closure Page

   
   

   
   Description of "Figure 5-11 Account Closure Page"

   
   
5. For more information the field descriptions on the Account Basic Details screens, see the Account Basic Details step in the Account Creation topic and click Next.
   The Account Address page displays.
6. For more information on the Account Address screens, see the Account Address step in the Account Creation topic and click Next.
   The Account Status page displays.
7. For more information on the Account Status screens, see the Account Status step in the Account Creation topic and click Next.
   The Account Signatory page displays.
8. For more information on the Account Signatory screens, see the Account Signatory step in the Account Creation topic and click Next.
   The Account Closure Details page displays.

   Figure 5-12 Account Closure Details

   
   

   
   Description of "Figure 5-12 Account Closure Details"

   
   
9. Provide the details on the Account Closure Details page.
   1. Specify the Field on the screen.

      Table 5-7 Account Closure Detail

      Field/Column Name	Description
      Update All	An Update All option should be available for the user to link the new account across multiple records.
      Same as Linked Account	The user should have a Same as Linked Account option to link the Linked Account Number.
      Clear All	Selecting this option indicates that consolidation will be removed.
      Linked Account Number	Displays the Linked Account Number.
      Set Charge Liquidation Account Numbers	Displays the list of accounts which can be selected as new Charge Liquidation Account.
      Set Interest Liquidation Account Numbers	Displays the list of accounts which can be selected as new Interest Account.
      Set Statement Account Numbers	Displays the list of accounts which can be selected as new Statement Account.

   2. Click Next.
      The Account Closure Preference page displays.

      Figure 5-13 Account Closure Preference

      
      

      
      Description of "Figure 5-13 Account Closure Preference"

      
      
10. Provide the details on the Account Closure Preference page.
    1. Specify the fields on the screen.

       Table 5-8 Account Closure Preference - Column Description

       Column Name	Description
       Cheque Book Number	Display the Cheque book number.
       Status	Display the current status of the record.
       Destroyed	User can enable this feature.
       Remarks	Displays the remarks.
       Documents	User can update the documents.
       Banking Channel	Display all the active Banking channel for the account.
       Channel Name	Display all the active Banking channel name for the account.
       Deactivated	Displays the Deactivated status.

    2. Click Next.
       The Department Approval page displays.

       Figure 5-14 Department Approval

       
       

       
       Description of "Figure 5-14 Department Approval"

       
       
11. Provide the details on the Department Approval page.
    1. Specify the column on the screen.

       Table 5-9 Department Approval - Column Description

       Column Name	Description
       Department	Display all the department considering the source code.
       Description	Display the brief description of the source code.
       Approval Status	Display the current status of the record: Accepted Rejected
       Remarks	Displays the remarks.
       Action	User can update the documents.

    2. Click Next.
       The Account Balance Details page displays.

       Figure 5-15 Account Balance Details

       
       

       
       Description of "Figure 5-15 Account Balance Details"

       
       
12. Provide the details on the Account Balance Details page.
    1. Specify the fields on the screen.

       Table 5-10 Account Balance Details - Column Description

       Field/Column Name	Description
       Legal Block	Displays the legal block.
       Unauthorized Credit	Total amount of Credits that await authorization.
       Uncollected Funds	Uncollected funds that are applicable to the account.
       ECA Blocked Amount	Amount blocked in the account due to External Credit Approval (ECA) sought by external applications such as Liquidity Management applications.
       Unconfirmed Block Amount	Displays the unconfirmed block amount.
       Unauthorized Debit	Total amount of Debits that are await authorization.
       Withdrawable Balance	This includes sum of balances of Legal Blocks, Unauth Credit, Uncollected funds , Blocked Amount , Unauth Debit.
       Product	Displays the interest product details.
       Debit/Credit	Displays the type of transaction: Credit Debit
       Interest Amount	Displays the interest amount.
       Settlement Amount	Displays the settlement amount.
       Waiver/Residual Required	Enable this feature to add the waiver/residual amount.
       Waiver/Residual Amount	Displays the waiver/residual amount.
       Final Settlement Amount	Displays the final settlement amount.
       Update Exchange Rate	Displays the exchange rate to convert the original currency to the currency of the local branch.
       Exchange Rate	Displays the exchange rate.
       Local Currency Equivalent	Displays the local currency equivalent amount.
       Transfer Out Details	Select the required option in the drop down. Available options are: None Manager Checks Internal Account External Account

    2. Click Interest Simulation.
       The Interest Simulation page displays.

       Figure 5-16 Interest Simulation

       
       

       
       Description of "Figure 5-16 Interest Simulation"

       
       
    3. Specify the fields on the screen.

       Table 5-11 Interest Simulation - Field and Description

       Field/Column Name	Description
       From Date	Specify the From date.
       To Date	Specify the To date.
       Product	Displays the Product.
       Debit/Credit	Displays the type of transaction: Debit Credit
       Projected Interest Amount	Displays the Projected Interest Amount.

    4. Click Next.
       The Account Operating Instructions page displays.

       Figure 5-17 Account Operating Instructions

       
       

       
       Description of "Figure 5-17 Account Operating Instructions"

       
       
13. Provide the details on the Account Operating Instructions page.

    Table 5-12 Account Operating Instructions

    Column Name	Description
    Instruction Details	Displays the Instruction Details.
    Effective Date	Displays the date from which the block is active.
    Document Type	Displays the Document Type.
    Document Code	Displays the Document Code.
    Expired	Displays the Expired date.
    View	View the Document.

14. Click Next.
    The Summary page displays.
15. Click Submit from the Summary screen.
    The Stage Movement Submission dialog displays the Overrides stage.
16. Complete the Stage Movement Submission process.
    1. Accept any Overrides generated and click Proceed Next.
       The Checklist stage fetches and displays checklists mapped to this stage.
    2. Confirm the checklist items and then click Proceed Next.
       The Outcome stage displays.
    3. Select PROCEED from the drop-down list and click Submit.
       The account closure is approved.
17. Confirm that all stages of the Account Closure process are complete.
    1. Click Tasks, and under Tasks, click Completed Tasks.
    2. The Completed Tasks page should display the Approve stage.