5.1 Account Statement Frequency

This topic describes the systematic instruction about Account Statement Frequency Update. After specifying the account number, system displays existing account statement cycle details, and the user can modify the frequency.

Note:

This screen is applicable only for IRA Accounts.

To modify the account statement frequency:

  1. On the Home screen, from the IRA Services menu, under Statement, click Account Statement Frequency, or specify Account Statement Frequency in the search icon bar and select the screen.
    Account Statement Frequency screen is displayed.

    Figure 5-1 Account Statement Frequency


    Description of Figure 5-1 follows
    Description of "Figure 5-1 Account Statement Frequency"

  2. On Account Statement Frequency screen, specify the account number.

    Figure 5-2 Account Statement Frequency Details


    Description of Figure 5-2 follows
    Description of "Figure 5-2 Account Statement Frequency Details"

    For more information on fields, refer to the field description table.

    Table 5-1 Account Statement Frequency - Field Description

    Field Description
    Search By Users can search for an account number by using any of the available search criteria. The account number is set as the default search option.

    Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email.

    A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.

    For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.

    Note: The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.

    Account Name Account Name is displayed by default based on the account selected.
    Existing Frequency Displays the existing frequency set for the account statement.
    New Start Date Select the new start date for the statement. The options are:
    • User Defined
    • Account Opening Date
    • Month End
    Cycle Select the cycle for generating the statement. The options are:
    • Monthly
    • Quarterly
    • Semiannual
    • Annual
    Month Select the month for statement generation.

    Note:

    This field is displayed if an option is selected from the Cycle field.
  3. Click Projected Generation Dates, to view the future statement generation dates.
  4. Click Submit.

Parent topic: Statement