3.8 Access Restriction
The access restriction feature ensures that only authorized users can manage certain groups of customer accounts, like High Net Worth Individual (HNI) accounts. Access restrictions are applied at all stages of branch service transactions, including initiation, approval, hand-off, retries, and any multi-level authorization processes.
At the initiation stage, when the customer enters the account number, the system checks for access restrictions and shows an error if the user is not allowed access. For approval and hand-off retries, when the authorizer opens the approval screen, the system will again verify the access restrictions.
The Access Restriction can be enabled using the User Creation and Party Creation screens.
Note:
- Access restriction validation occurs after other checks, such as the account status (Open or Closed) and any staff restrictions.
- Access restriction is validated against the primary customer of the account.
Below is the use case:
Table 3-49 Access Restrictions Use Case
| Customer | Customer Access Group | User Access | Branch Servicing Operations Allowed/Restricted? |
|---|---|---|---|
| 000001 | HNI | - | Restricted |
| 000001 | HNI | HNI | Allowed |
| 000001 | HNI | CELEBRITIES | Restricted |
| 000002 | - | - | Allowed |
| 000002 | - | HNI | Allowed |
Parent topic: Operations