5 Known Issues and Resolutions

This topic provides the troubleshooting for the deployment failure in the services.

For requests identenfied as timeout:
  1. Search the corresponding consumer from the Request Audit menu.
  2. From the Service Consumers menu, search OBRA_DSR, and select the option.
  3. In the Service Providers tab, click the Actions icon, and select Configuration.

    Figure 5-3 Service Providers tab


    Description of Figure 5-3 follows
    Description of "Figure 5-3 Service Providers tab"

  4. Switch on the Provider Level Timeout toggle button.
  5. In the Connection Timeout and Read Timeout fields, specify the value as 180000.