1. Corporate Accounts User Guide
  2. Corporate Account Transactions
  3. Post Processing Manual Retry

5.3 Post Processing Manual Retry

This topic describes the systematic instructions to retry post processing manually.

Post-processing signifies the various steps or activities completed by the system after the initial transaction posting. The system validates whether Post processing is complete for all transactions entries processed with the GL posting date as the branch date. If a post processing fails, the system retries post processing until the maximum retry count is reached. Once the maximum retry count has been reached, the post processing continues for other transactions. However, when the user initiates an action, the retry count is reset and the system does not trigger post processing.
  1. Click Corporate Account Transactions, and under Corporate Account Transactions, click Post Processing Manual Retry.
    The Post Processing Manual Retry page displays.

    Description of 3_postprocessingmanualretry.png follows
    Description of the illustration 3_postprocessingmanualretry.png

  2. Specify one or both of the following fields on the screen.
    • Account Number- The account number of the post processing transaction that requires a manual retry.
    • Leg Reference Number- The reference number of the Debit leg or Credit leg of the transaction.
  3. Click Search.
    The transactions requiring manual retry display in the table.

    Table 5-7 Post Processing Manual Retry- Field Description

    Field Description
    Leg Reference Number The reference number for the credit or debit leg of the failed transaction.
    Branch Code The branch where the transaction failed.
    Account Number The account number of the transaction.
    Transaction Init Date The date on which the transaction was initiated.
    Debit / Credit Specifies the transaction type: Debit or Credit.
    Amount The amount of the transaction.
    Currency The currency of the transaction.
    Failure Reason The reason for the transaction failure.
  4. Click the check box on the rows containing the required transactions for a manual retry.
  5. Click Process.
    A toast message confirms the success or failure of the manual retry. The successfully processed transactions are cleared from the table.

Parent topic: Corporate Account Transactions