1.2.7 Teller

This topic provides information about enhancements in the Teller.

Table 1-3 Enhancements in Teller

Summary Description
Facilitate booking of vault overages and shortages. New screens have been introduced as part of an enhancement to support Vault Users in managing shortages and overages. These new screens, designed to resemble the existing Book Shortage and Book Overage screens, are exclusive to Vault Tellers. They enable the booking of discrepancies when physical cash differs from the system cash balance.
Current Open Tills to include all Transaction awaiting approval. An enhancement will now be included in the Current Open Tills Inquiry to display the total count of pending transactions that have been initiated by the user. This inquiry includes Transactions in Sent Back status and transactions Sent for Approval, Awaiting Approval.
System Control on Open Branch Batch and Date Movement by Validating Common Core Date. When the User opens Branch Batch, the system comparesthe Branch Date with the Common Core Date. If the currentdate is beyond the Next working date of Common Core, awarning is displayed to the User.
Current Till Position widget will be enhanced to display vault balance. The Current Till Position widget will show Till or Vault Balancebased on the logged-in user's access.
Enhancement allowing tellers to record remarks when reversing transactions. An enhancement has been introduced for transaction reversal, in which a Teller Remark window will be displayed, prompting the Teller to add remarks before submission for approval. Remarks captured earlier will be auto-populated, allowing for addition or modification, and these will then be shown under Teller Remarks in the Electronic Journal and Servicing Journal.
Include the approver reject timestamp in the transaction audit details. Enhancements have been made to log the timestamp whenever any transaction is rejected by the Authorizer. The Electronic Journal and Servicing Journal screens will now display this as the Rejection Time Stamp.
External reference number generation excluding suffix 1. The system has been updated so that an external reference number is generated and displayed upfront for Branch Teller transactions. This number remains consistent on retries, ensuring that a resubmitted transaction is recognized as a duplicate by the external system.