You can get an 360-degree view of a customer’s certificate of deposit account using the Certificate of Deposit 360 screen.

1. On the Home screen, from the Certificate of Deposit Services mega menu, under Certificate of Deposits and Certificate of Deposit View, click Certificate of Deposit 360 or specify Certificate of Deposit 360 in the search icon bar and select the screen.

   The Certificate of Deposit 360 screen is displayed.

   Figure 2-2 Certificate of Deposit 360

   
   

   
   Description of "Figure 2-2 Certificate of Deposit 360"

   
   
2. On the Certificate of Deposit 360 screen, click the Search icon or specify the Account Number and press the Tab or Enter key.
   The details are displayed in the dashboard.

   Figure 2-3 Deposit Details for Certificate of Deposit

   
   

   
   Description of "Figure 2-3 Deposit Details for Certificate of Deposit"

   
   
3. You can view the CD details of the account holder in the dashboard displayed. For more information on fields, refer to the field description table.

   Table 2-2 Deposit 360 - Field Description

   Field	Description
   Search By	Users can search for an account number by using any of the available search criteria. The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name. Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email. A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked. For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation. Note: The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.
   <Product Name>	Displays the product name from the product master.
   <Deposit Status>	Displays the deposit status. The options for the status are: Active Matured Closed
   <CD Account Number>	Displays the CD account number.
   Branch	Displays deposit branch.
   <Deposit Term - Interest Rate>	Displays the term for the deposit and interest rate for the deposit. Note: If the main UDE is mapped at the Interest and Charges Product level, the interest rate will be displayed.
   Deposit Start Date	Displays the value date of the deposit.
   Maturity On	Displays the maturity date of the deposit.
   Re-invest CD	Displays if the interest from the CD is to be re-invested in the same deposit or paid out.
   Beneficiary	Specify if a beneficiary is registered or not.
   Account Holder	This widget displays the account holder details.
   Name	Displays the name of the account holder of the CD.
   Customer ID	Displays the customer ID of the holder.
   Relationship	Displays relationship as Primary/Secondary.
   Mobile Number	Displays the mobile number of the customer.
   Email ID	Displays the email ID of the customer.
   Account Details	This widget displays the account details.
   Customer’s Address	Displays the address of the primary customer.
   Part Redemption	This option will be selected if part redemption is allowed for the CD product.
   Premature Redemption	This option will be selected if premature redemption is allowed for the CD product.
   Top up	This option will be selected if a top-up is allowed for the CD product.
   Mode of Operation	Displays the mode of operation chosen for the deposit.
   Current Principal	Displays the currently remaining principal balance in the deposit.
   Initial Pay in	Displays the initial payin done to create the deposit.
   Topup Pay in	Displays the subsequent top-ups done.
   Redeemed Principal	Displays the principal redeemed in case any premature redemptions have happened.
   Maturity Amount	Displays the proceeds that will be paid out on maturity. This value will be net of tax.
   Blocked Amount	Displays the total block amount on the deposit.
   Interest Paid out or Interest Reinvested	Displays the amount and currency for the reinvested or paid out interest. Note: If the interest if of reinvest type, then the field name is displayed as Reinvested Interest. If the interest if of paid out type, then the field name is displayed as Paid out Interest.
   Tax Deducted	Displays the tax deducted.
   Upcoming Transactions	This widget displays the details of upcoming transactions.
   Overdue Transactions	Displays the details of overdue transactions.
   Redemption Simulation (As of Today)	This widget displays the remdemption simulation of the day for the CD account. Click the View Error Details link to view the error message.
   Instructions Set	This widget displays the set of instructions set on the CD account. Note: To create new set of instructions for the CD account, click the Set Instructions link.
   Recent Transactions	This widget displays the details of the recent transactions performed on the account.
   <Number> Amount Blocks	This widget displays the amunt block details of the account. Note: To manage the amount blocks, click the Manage Amount Blocks link.
   <Currency Amount>	Displays the currency and amount of block.
   Block <Number>	Displays the block number.
   Type	Displays the block type.
   Expiry	Displays the expiry date of the block.
   Interest Rate Changes	This widget displays the rate changes if any for the interest applied on the account.
   Net Rate	Displays the net rate percentage of interest.
   <Date>	Displays the date of interest rate change.
   Base Rate	Displays the base rate percentage of interest.
   Variance	Displays the variance percentage of interest.
   Rollover History	This widget displays the rollover history of the account.
   <Currency Amount>	Displays the currency and amount of rollover.
   <Component>	Displays the rollover component.
   <Date>	Displays the from and to date of the rollover.
   <Tenure>	Displays the tenure of rollover.
   Frequent Actions	This widget displays the frequent actions that were performed on the account. Note: The actions are displayed as links. You can click the link and the related screen is opened in a new page.

   Note:

   • You can also launch the screens for performing various transactions on the account by clicking the Menu icon. A list of links displays under various menus. Click the required link from the list that displays. For more information on how to perform the transactions using the links, see the respective chapters. For image reference, see Mega Menu screenshot.
   • If the latest updates of the CD account performed is not displayed on the screen, you can refresh the screen by clicking the Refresh icon. The screen is refreshed and the latest changes are displayed.