2.5.1.7 Alerts
This topic describes the systematic instruction about the Alerts in Account 360 screen. The Alerts widget helps the user view alerts on the account.
- On the Account 360 screen, the system displays the
alerts of any exceptions, memo, and warnings on the account.Account Alert details are displayed.
- The alerts widget displays two alerts at a time. If more than 2 alerts are present for the account, the View All button is enabled to the user.
- To view all alerts, click on View All button.Alerts pop-up window is displayed.
- Click the Close icon on the
Alerts pop-up window.Alerts pop-up window is closed.
- On the Alerts widget, the below details are
displayed.For more information on fields, refer to the field description table.
Note:
If no alerts are displayed, the system displays the message as No Alerts.Table 2-10 Alerts - Field Description
Alerts Description Check Stop Payment Displayed if any active stop payment is available on the account. The alert message displays the check number, Stop payment date, and stop payment reason. For example, check 0002 stopped on Jan 10, 2022 due to an incorrect amount.
Check Rejected Displayed if any check clearing is rejected on the account. The alert message displays the check Number, Rejected date, and Reject reason. For example, check CHQ00000003023063 Rejected on Jan 15, 2022, due to Insufficient Balance.
Amount Block Displayed if any active amount is blocked on the account. The alert message displays the Blocked amount, Date, and Block reason details. For example, GBP 10,000.00 blocked on Dec 10, 2021, due to legal notice.
Memo Displayed if any active memo is maintained for the account. The memo message is displayed in the alert. Debit Restricted Displayed if any debit restriction is there for the account. Credit Restricted Displayed if any credit restriction is there on the account.
Parent topic: Account 360