1. Retail Accounts User Guide
  2. Operations
  3. Maintenance
  4. Account Preferences

3.6.4 Account Preferences

You can set or modify the preferences for the CASA account using this screen.

Note:

The fields marked as Required are mandatory.

To set the account preferences:

  1. On the Home screen, from Retail Account Services, under Maintenance, click Account Preferences, or specify the Account Preferences in the Search icon bar.
    The Account Preferences screen is displayed.

    Figure 3-34 Account Preferences

    Description of Figure 3-34 follows
    Description of "Figure 3-34 Account Preferences"
  2. On the Account Preferences screen, click the Search icon or specify the account number in the Account Number field, and press Tab or Enter.
    The fields to set the preferences for the account are displayed.

    Figure 3-35 Set Account Preferences

    Description of Figure 3-35 follows
    Description of "Figure 3-35 Set Account Preferences"
  3. On the Account Preferences screen, you can set the preferences for the account based on the requirement. For more information on fields, refer to the field description table below.

    Table 3-18 Account Preferences - Field Description

    Field Description
    Search By Users can search for an account number by using any of the available search criteria.

    The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.

    Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email.

    A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.

    For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.

    Note:

    The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.
    ATM Facility This section displays the field to set preference for the ATM facility.
    ATM Required Swtich Toggle On to subscribe for ATM facility for the account.

    Switch Toggle Off to unsubcribe for ATM facility for the account.

    Cheque Book Facility This section displays the fields to set the preferenes for cheque book.
    Cheque Book Required Swtich Toggle On to subscribe for cheque book facility for the account.

    Switch Toggle Off to unsubcribe for cheque book facility for the account.

    Cheque Book Name 1 Specify the primary name on the cheque book.

    Note:

    This field is displayed if you swtich Toggle On from the Cheque Book Required field.
    Cheque Book Name 2 Specify the secondary name on the cheque book.

    Note:

    This field is displayed if you swtich Toggle On from the Cheque Book Required field.
    Auto Reorder Cheque Book Swtich Toggle On to reorder the cheque book automatically.

    Swtich Toggle Off to stop reordering of the cheque book automatically.

    Reorder Cheque Level Specify the level for the cheque reorder.

    Note:

    This field is displayed if you swtich Toggle On from the Auto Reorder Cheque Book field.
    Reorder Number Of Leaves Specify the number of leaves for the cheque book reorder.

    Note:

    This field is displayed if you swtich Toggle On from the Auto Reorder Cheque Book field.
    Passbook Facility This section displays the field to set the preference for passbook.
    Passbook Swtich Toggle On to avail the passbook facility for the account.

    Swtich Toggle Off to unavail the passbook facility for the account.

    Banking Channels This section displays the fields to set the preference for banking channels.
    Banking Channel Required Swtich Toggle On to set the banking channel facility for the account.

    Swtich Toggle Off to stop the banking channel facility for the account.

    Banking Channel Select the preferred banking channel for the account.

    Note:

    • This field is displayed if you swtich Toggle On from the Banking Channel Required field.
    • This field is enabled if you click Add Channel.
    Channel Name Displays the channel name based on the banking channel selected.

    Note:

    This field is displayed if you swtich Toggle On from the Banking Channel Required field.
    Action Displays the following icons to perform required action:
    • Edit: Click to edit the baking channel set for the account.
    • Delete: Click to delete the banking channel set for the account.

    Note:

    This field is displayed if you swtich Toggle On from the Banking Channel Required field.
  4. Click Submit.
    The screen is successfully submitted for authorization.

Parent topic: Maintenance