Services SLM Service

Form Fields

• Name - The name of the SLM Service.

• Parent Service - The name of the parent SLM service.

• Weight - The weight to give the service.

• User Owner - The user that owns a service.

• Group Owner - The group that owns a service.

• Status - Status of service:

  • Enabled will allow service calculations.

  • Disabled will prevent information from being gathered on the service.

• Realtime Properties

  • Threshold Comparison - The comparison operator used to determine if a service is in compliance.

  • Threshold Value (% of Valid Children) - The comparison value used to determine if a service is in compliance.

  • Meta Event - The meta event that is used to create an event when a service is out of compliance.

• Compliance Properties

  • Threshold - The threshold settings used to check if the service is in violation.

    • If set to [Manual], a custom threshold can be set to check the service to determine when it is in violation.

    • If set to a pre-configured threshold, that threshold can be used to check the service to determine when it is in violation.

    • Warning Threshold Comparison - If Threshold is set to "[Manual]", the operator that will be used to check for metric violation. Used in conjunction with Warning Threshold Value (%) field.

    • Warning Threshold Value (%) - If Threshold is set to "[Manual]", the value used to check for metric violation. Used in conjunction with Warning Threshold Comparison field.

    • Critical Threshold Comparison - If Critical Threshold is set to "[Manual]", the operator that will be used to check for metric violation. Used in conjunction with Critical Threshold Value (%) field.

    • Critical Threshold Value (%) - If Critical Threshold is set to "[Manual]", the value used to check for metric violation. Used in conjunction with Critical Threshold Comparison field.

  • Gauge Axis Type - The type of scaling used when displaying the service gauge.

  • Threshold Poll Time - How often the overall service status is checked and saved to the database.

For details about User Owner and Group Owner, see Configuring Ownership and Viewer Access in Unified Assurance Security Guide.

Best Practices

• If warning and critical thresholds are both set above 99%, Gauge Axis Type should be set to "Logarithmic".

• If an SLM Service is renamed, the historical values for that particular service will not be visible through the UI.