Uninstalling Unified Assurance

Learn how to uninstall Oracle Communications Unified Assurance. Uninstalling removes all files and database data.

To uninstall Unified Assurance:

1. Back up any data or customizations you need.

2. Run the following command to uninstall the broker:

   yum erase Assure1

3. On most systems, the previous command should have completely uninstalled Unified Assurance. However, the following steps can ensure that any uninstall errors are detected and addressed:

   1. Run the following command to list any possible leftover processes:

      ps aux | grep assure1

      Example output:

      root      14631  0.1  3.2 802836 194984 ?       Sl   Apr03   0:10 /opt/assure1/bin/core/collection/Syslogd -c 18
      root      29194  0.0  0.0 112712   980 pts/0    S+   00:37   0:00 grep --color=auto assure1
      

   2. If any applications are listed (besides the "grep" process), run the following command with the process IDs:

      kill -9 (PROCESS ID)

      Using the example, the command to stop the "/opt/assure1/apps/eventStdAggregator/Syslogd" application is:

      kill -9 14631

4. If the "/opt/assure1" directory still exists, delete it with the following command:

   rm -rf /opt/assure1

5. Verify the assure1 user is removed:

   userdel assure1

6. Delete certs from trust store

   rm -f /etc/pki/ca-trust/source/Assure1_*
   update-ca-trust
   trust list | grep Assure1