For Windows

  1. Insert the USB drive into your computer
  2. If asked, do not encrypt your USB drive
    Image showing the window asking to encrypt the device
  3. Open your Windows or File Explorer to locate the USB drive
  4. Ensure the USB drive is at least 100 MB.
  5. Select This PC to show the USB drive under the Devices and drives section
    Image showing the devices and drives section
  6. Right click on the USB drive and select Format… to display the format menu
    Image showing the format menu
  7. In the Format dialog box, do the following:
    1. Select FAT32 in the File system field if not already selected. It is often the default option.
      Image showing how to select FAT32
    2. Type ZTP in the Volume label field
    3. Select Start button to confirm show the confirmation box
      Image showing the formatting menu
    4. Select OK to confirm and being formatting
      Image showing formatting warning
  8. After formatting completes, click OK.
    Image showing format complete window
  9. Confirm the Format dialog box by doing the following:
    1. The Volume label field and dialog box name shows ZTP.
    2. The File system type is FAT32
    3. After above is confirmed, select the Close button at the bottom.
      Image showing the format dialog box
  10. Locate the downloaded software package (.zip file) on your computer. (ex. Package name: <ApplianceName>-A-R9_1_0_0_0_GA_<date>.zip)
  11. Copy the file over to the ZTP USB drive. You should have a single software package on the drive in the top directory. Do not create any folders for the file.
  12. Eject the ZTP USB drive.
    Image showing how to eject the drive
  13. Continue to the instructions to Configure SD-WAN using out-of-band ZTP.