2 New Features

Session Monitor Release 5.2 includes the following new features, enhancements, and changed functionality:

Password Policy Changes

Session Monitor now enforces Password Policy 3 as the default and only available option. Policies 1 and 2 are no longer available due to security concerns. To proceed with the upgrade, all users whose passwords are encrypted using Policy 1 must be updated to Policy 3, as upgrades will be restricted otherwise.

Installation and Upgrade Optimization

The Session Monitor installation and upgrade process has been optimized to simplify deployment and reduce manual effort.

Separate installation of MySQL, Python and MySQL Connector are not required anymore as all necessary files required for installation and Upgrade are included with the new Session- Monitor-5.2.0.0.5.zip bundle. A newly introduced script automates the entire installation and upgrade process with a single command.

The single installation bundle, Session-Monitor-5.2.0.0.5.zip, is available on Oracle Support (MOS) and on Oracle Software Delivery Cloud (OSDC), providing a seamless customer experience.

Addition of ATOP in Session Monitor Installation

From Session Monitor Release 5.2p5 and forward, ATOP package is installed along with Session Monitor by default. ATOP has been made as a mandatory package for Session Monitor to support debugging.

Compliance with the Federal Information Protection Standards, or FIPS 140-2

Starting with Release 5.2 p3, Session Monitor supports compliance with the Federal Information Protection Standards, or FIPS 140-2. As part of the FIPS 140-2 compliance, Session Monitor leverages the cryptographic libraries validated by the underlying Operating system (Oracle Linux 8) as well as MySQL cryptographic libraries to ensure that the offering is FIPS 140-2 compliant. Using Session Monitor in the FIPS 140-2 mode, provides an enhanced layer of security. For more information, see the FIPS Compliance Guide.

Support for the following Tech Stack Components in the Session Monitor Release 5.2

Session Monitor Release 5.2 supports the following tech stack:
  • Oracle Linux Version 8.10 (with Oracle UE Kernel for Linux)
  • Python 3.9
  • OJET 14.1
  • MySQL 8.0.41
  • MySQL Connector 8.0.33

UCaaS monitoring - Microsoft Teams - Direct Routing

The UCaaS CCaaS Monitoring enables you to view the correlated calls made from PSTN to UCaaS CCaaS applications and vice-versa. Currently, support for Microsoft Teams is available. This feature needs to be activated using the UCaaS CCaaS Extension provided in the Platform Setup Application.

Media Quality Enhancements

As part of Media Quality Enhancements, the following new columns have been introduced:
  • Columns - Avg Jitter, Max Jitter, Packet Loss Rate in Calls table
  • Column showing the Audio status of a call (one-way, both-ways, and no audio) in the Calls table
    • No Audio - If no RTP packets are exchanged between the end points.
    • One way Audio - If RTP packets flowed only in one direction.
    • OK - If RTP packets flows in both the direction.

Note:

Starting with Release 5.2, one-way Audio Add-on has been removed from the Platform Setup Application and Mediation Engine.

VQ-Device-Specific Dashboard Panel

You can add a device-specific Voice Quality panel in the Mediation Engine dashboard. This panel shows a stacked area chart for a specific device for MOS, Packet Loss, and Jitter measures.

Note:

Starting with Release 5.2, the Custom Header Add-on has been removed from the Platform Setup Application and Mediation Engine.

Custom Headers Functionality for Calls Table

You can define Custom Headers that are shown new columns in the Calls page. Custom Headers enable custom monitoring of calls and filtering Calls based on customer's architectural requirements that bring in specific call flows to be better monitored. This feature supports parsing of messages of only SIP protocol. Messages of other protocols like ISUP, ENUM, MEGACO, DIAMETER, MGCP etc are not supported. SIP messages belonging to Calls only are supported, messages related to other functionalities like Registrations, Subscriptions are not supported.

Display of Graphs and Charts - Enhancements

Graphing Library enhancements provide features such as dual axis, graph export, and markers for KPI/Metrics. This feature enables you to select dual Axis for any KPI/chart in the KPI/Metrics page for all KPIs applicable with marker functionality.

KPI Display Enhancements

You can view the sum value of a KPI in the charts displayed on the KPI/Metrics or Devices pages, along with min/max/avg and current sampling intervals. Enable the Sum check box option, to view the sum value of a KPI on the KPI/metrics or Devices pages graph. When you add a the KPI/Metrics chart to a Dashboard panel, the state of KPI/metrics chart (min/max/avg and Sum check box option is enabled) will be consistent in the dashboard panel and vice-versa. The sampling interval to display the 'sum' of KPI remains the same as the existing min/max/avg. You can export the sum statistics for selected KPIs to a .CSV file along with the existing functionality on the KPI/metrics and devices page.

Registrations Table - Enhancements

The Registrations table displays the user agent (User device) used in the registration process.

Filters - Enhancements

The new type of Filter allows you to double-click on a column header and type in the criteria for a new filter. This type of filter is available in the following pages:
  • Calls
  • Registrations
  • Subscriptions
  • User Calls section in the User Tracking
  • Calls section in the IP Tracking
  • All tabs on the Devices pages, Dashboard Panels for Calls/Registrations and Subscriptions

The new text-based filtering allows you to type in the filter criteria in the Filter text box in the Calls page. If you export the filter results to the Dashboard panel, the Dashboard panel displays the filter results. The filter results can be exported using the Bulk Export or CSV Export.

Column Enhancements - Set Columns

New tools have been added to facilitate a smooth user experience to add, remove, reorder, append, reset the columns using the Set Column feature.

Product Naming Abbreviation Updates for Session Monitor

In compliance with the Oracle branding and Legal requirement, all user documentation and Marketing Communication artifacts now reflect approved product names. This change affects only text displayed on the user interface elements.