View Work Order and Device Group Task Logs
- Use one of the
following actions to access work order or device task information:
- Global parameter work order—Configuration Manager, Global Parameters, and click the Admin tab.
- Software upgrade work order—Device Manager, Software upgrade, Work order administration.
- All work order types—Dashboard Manager, Work order view, Work order administration.
- In the
Work
orders table for a global parameter work order that is running or
executed, click
Logs to view the
following logging information:
- Pause, start or resume, abort or rollback, and commit actions.
- Pause, resume, abort or rollback, and resubmit task actions.
- In the
Work
orders table for a software upgrade work order that is running or
executed, click
Logs to view the
following logging information:
- Software archive and software upgrade actions.
- Pause, start or resume, abort or rollback, and commit actions.
- Pause, resume, abort or rollback, and resubmit task actions.
Note:
In SDM releases prior to Release 9.0.4.0.1, the software upgrade or downgrade work order logs displayed full paths of work orders, software versions, and device information. Starting with the SDM 9.0.4.0.1 Release, full paths are not displayed shown in the work order logs. - In the
Device
group tasks table for device tasks that are associated with a
global parameter work order or software upgrade work order that is running or
executed, click
Logs to view the
following logging information
- Global parameter configuration changes, including addition, modification, and deletion of parameters.
Note:
Starting with the SDM 9.0.4.0.1 Release, full file paths are not visible in the logs of any workorder. Affected workorder scenarios are:- Dashboard Manager > Work order overview (every workorder)
- Device Manager > Workorder Administration (Software upgrade/downgrade)
- Configuration Manager > GP (Global parameter) Workorder
- Configuration Manager > OC (Offline configuration) Workorder
- Fraud Manager > Device Association -> FPL push tasks