Work Order Processing States and User Actions

The following sections chart the various actions you can or cannot perform during internal processing state of your global or software upgrade work order. The internal processing state is associated with the predefined process flow for each work order type. The actions in the Work orders table and the Device group tasks table are dynamically enabled or disabled based on the state of the selected work order, or on a device group task within the work order. A warning dialog box appears if you attempt an action that is not allowed during a certain state.