7 Work Order Manager
Work Order Manager allows you to create, edit, delete and manage all work orders on the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud).
The Work Order Administration Manager page contains the Work Order
Administration table, containing a list of all work orders created, running, and completed in
the Oracle SDM Cloud. The table displays the following information
for each work order:
Name | The work order name. |
Type | The work order type.
|
Device Count | The number of targeted device nodes affected by the work order.
Note: A HA pair is treated as one device node. |
Status | The status of the work order:
|
Start Time | If a work order has been scheduled, this column displays the
scheduled time. If the work order has already been started, this column contains the
actual start time.
Note: The Oracle SDM Cloud displays and stores this time in UTC. |
End Time | The time at which the work order paused or stopped, either
successfully or when a failed condition is met.
Note: The Oracle SDM Cloud displays and stores this time in UTC. |
When adding a new work order, the Oracle SDM Cloud provides a wizard that guides you through the process and at any time during the
work order creation process, you can click the Summary button. This
button displays a dialog providing an overview of the work order thus far.
Note:
Users are able to manage work orders only if they have access to all of the components within the work order. When a user does not have access to some of the devices selected in a work order, they are only able to view the work order.The following lists the components for
different types of work orders:
- LRT Work Order–The user must have access to both the Route sets and the devices that are part of the work order.
- Device Config Work Order–The user must have access to the Offline Config, Spreadsheet, and associated devices.
- NF Upgrade/Downgrade–The user must have access to the devices.
The Work Order Administration page contains the following buttons
and icons:
+ Add button | Allows you to add a work order. Clicking this button brings you to the Work Order wizard. |
Logs button | Displays work order level logging messages for the selected work order. If the task is still running you can click the Refresh button to refresh the log. Users can also export the file to a local disk. |
Search button | Allows you to search for work orders based on the following criteria:
|
Clear Search button | Deletes the current search and goes back to displaying all configured work orders. |
Delete button | Deletes the selected work order from the Oracle SDM Cloud database. A work order can only be deleted if
it is in one of the following states:
|
More Actions icon | Provides a drop-down list with the following additional actions for a selected
work order:
|
Refresh button | Refreshes the list of configured work orders. |