Alarms
The following information summarizes the alarm changes in the Oracle Communications Session Border Controller S-Cz10.0.0 release.
System CPU Usage
This feature introduces 1 alarm on the SBC.
| Alarm Name | Alarm ID | Alarm Severity | Cause(s) | Example Log Message | Action to diagnose the fault | Trap Name |
|---|---|---|---|---|---|---|
| SYSTEM_CPU_UTIL_OVER_THRESHOLD_BASE | 131342 | Minor, Major and Critical | System CPU utilization has exceeded configured thresholds | System CPU is at 92 percent, over minor/major/critical threshold of 85 percent | Monitor and decrease CPU utilization, if necessary | NA |
Wancom1 and Wancom2 monitoring using SNMP
This feature introduces 2 alarms on the SBC.
Table 3-1 Alarms Table
| Alarm Name | Alarm ID | Alarm Severity | Cause(s) | Example Log Message | Action to diagnose the fault | Trap Name |
|---|---|---|---|---|---|---|
| APP_WANCOM1_SYNC_FAILURE | 327752 | MAJOR | Synchronization across WANCOM1 has failed | Sync failure for Wancom1 | Troubleshoot the network connection between the WANCOM1 interfaces | apWancomSyncFailTrap |
| APP_WANCOM2_SYNC_FAILURE | 327753 | MAJOR | Synchronization across WANCOM2 has failed | Sync failure for Wancom2 | Troubleshoot the network connection between the WANCOM2 interfaces | apWancomSyncFailTrap |
Scheduled External Log and Support-Info Backup
This feature introduces 1 alarm on the SBC.
| Alarm Name | Alarm ID | Alarm Severity | Cause(s) | Example Log Message | Action to diagnose the fault | Trap Name |
|---|---|---|---|---|---|---|
| APP_ALARM_SCHBKP_LOGS_PUSH_FAIL | 327760 | WARNING | SBC failed to upload the current logs of the one (or more) configured push-receivers. | Some or all of the scheduled-backup's push receivers are down | Troubleshoot the network connection between the SBC and the scheduled-backup's push receivers interfaces | apPushReceiverFailureTrap |
Resource Monitoring
This feature introduces 9 alarms on the SBC.
| AlarmName | Alarm-ID | Severity | Causes | Example Log Message | Action | TrapName |
| MEM_UTIL_OVER_THRESHOLD | 131100 |
minor major critical
|
High memory usage | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%, processName = theap , resourceName = HEAP | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| COMMAND_QUEUE_OVER_THRESHOLD | 131426 |
minor major critical
|
High command Queue usage | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = sipd1 , resourceName = COMMAND_QUEUE | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| NAT_OVER_THRESHOLD | 131427 |
minor major critical
|
High calls / media sessions | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry, resourceName = NAT_FLOWS | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| DTMF_2833_OVER_THRESHOLD | 131429 |
minor major critical
|
High DTMF calls usage | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry , resourceName = 2833 | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| HMU_OVER_THRESHOLD | 131431 |
minor major critical
|
High calls with HMU usage | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry , resourceName = HMU | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| QOS_OVER_THRESHOLD | 131430 |
minor major critical
|
High calls with QOS usage | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry, resourceName = QOS | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| SRTPE_OVER_THRESHOLD | 131432 |
minor major critical
|
High calls with SRTP_E usage |
Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry , resourceName = SRTP_E | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| SRTD_OVER_THRESHOLD | 131433 |
minor major critical
|
High calls with SRTP_D usage |
Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry, resourceName = SRTP_D | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| SRTP_SESSIONS_OVER_THRESHOLD | 131428 |
minor major critical
|
High calls of SRTP_SESSIONS | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tmbcd, resourceName = SRTP_SESSIONS | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |
| TCP_OVER_THRESHOLD | 131434 |
minor major critical
|
High TCP/TLS calls. | Resource monitoring module raising alarm - Resource task id = TASK_ID, threshold = 80%, current value = 82%,processName = tPpmEntry , resourceName = TCP/TLS | Ensure calls are managed in a way that resource usage stays within the specified threshold | apRmResourcesGroupTrap |