Limitations
The following information describes operational limitations of Oracle® Communications Security Shield Cloud Service (Security Shield). Limitations explains the facts of functional or operational boundaries. Limitations do not include workarounds. Check this document periodically to stay informed of updates and other new information.
Data Visualization Rendering in Security Shield Dashboard and Analytics
When the stored call data volume increases, rendering the visualizations may take longer. Especially, the time it takes to load and update data for the Analytics Reports can take longer depending on the amount of data that Security Shield needs to process and render.
Lookup Requests
By default, Security Shield limits the rate of lookup requests to 50 per second. The lookup service rejects requests that exceed this rate. Security Shield automatically allows calls with rejected lookup requests. You must contact your sales representative when you want a higher call rate supported