5 Known Issues - SD-WAN Edge

The following tables list the known issues in version 9.0 and unresolved known issues from previous releases. You can reference known issues by ID number and you can identify the issue, any workaround, when the issue was found, and when it was fixed using this table. Issues not carried forward in this table from previous Release Notes are not relevant to this release. You can review delivery information, including defect fixes in this release's Build Notes.

Known Issues

The following table lists unresolved Known Issues

ID Description Severity Found In
30783830 SD-WAN Edge does not support GRE wrapped packets that are fragmented before being encapsulated into the GRE wrapper. 2 8.1.0.2.0
32373740 When a user tries to configure email alerts (under Event Management, Configure Alarms or Event Management, Configure Alerts/Events), the SMTP Server Hostname or IP Address box does not accept a valid hostname. 4 9.0.1.0.0

Resolved Issues

The following table lists previous Known Issues that are now resolved.

ID Description Found In Fixed In
32241462

On the QoS -> Rules statistics page the table column headers are shifted right by one column.

Workaround: data in the table has to read by associating the data in the column to one header to left.

9.0.1.1.0 9.0.1.2.0
32095084

Browser window will slowdown momentarily while loading the table for each routing domain on Statistics > WAN > Routes page.

Workaround: Wait for the data to be loaded on Statistics > WAN > Routes page.

9.0.1.0.0 9.0.1.2.0
32240517

Instead of showing the application name, the application index is displayed on the filter policies statistics page.

Workaround: Need to figure out the application name from the application index on Configuration -> View Configuration -> Firewall -> Firewall Filter Policies page.

9.0.1.1.0 9.0.1.2.0
32014542

When adding a WAN link, configuring the access interface in that WAN Link is not possible if the access interface is configured with a virtual interface that has a DHCP Client set.

Workaround:

It can be done by;

  1. Export the configuration
  2. Manually modifying the configuration file

Import the modified configuration

9.0.1.0.0 9.0.1.1.0
32012947

Even though the protocol numbers can range from 1 to 16, the validator only allows the protocol range 6 to 15.

Workaround:

To include/exclude the protocols 1,2,3,4,5,16 together, use * in the protocol.

9.0.1.0.0 9.0.1.1.0
32015869

Importing configs with "compiler_version=9_0_0_1_0" up to "9_0_1_0_0" will fail with an error that an import of the given version is not supported.

Workaround:

To clear the error edit the configuration to modify the compiler version to "compiler_version=9_0".

9.0.1.0.0 9.0.1.1.0
32021174 Snmpd is continuously restarting filling up multiple log files, in particularly the APN_webconsole.log and init.log files. There is no risk to the system as the amount of information logged is minimal and the log files are truncated, compressed and archived after reaching certain size. 9.0.1.0.0 9.0.1.1.0
32033635 Entering a port range under Rules -> Rule Basics -> Port table incorrectly displays an error saying "Input must be integer value". A valid port range should be allowed. 9.0.1.0.0 9.0.1.1.0
31989100

The High Availability section in the site clone dialogue is missing.

Workaround:

After cloning, go to the new cloned site to update HA info manually.

9.0.1.0.0 9.0.1.1.0
31996110

Upon upgrade to R9.0.1.0.0 and error dialogue will be displayed when opening a configuration with HA.

Workaround:

The error dialogue may be closed and configuration continued without impact.

9.0.1.0.0 9.0.1.1.0
32009955

In Route Edit dialog, "Path" drop-down may not be visible if "Eligibility Based On Path" is set.

Workaround:

Toggle the "Eligibility Based On Path" checkbox as an alternative.

9.0.1.0.0 9.0.1.1.0
32188468 Packets sending to LAN may be dropped based on local network setup (netmask) and packet's destination IP address. 9.0.1.0.0 9.0.1.0.1
31352442 On the D2000 and D6000 appliances, when link flaps on one of the motherboard Broadcom ports, the link on the port may flap as well. 8.2.1.0.0 9.0.1.0.0
31435320 Site cloning is not currently supported in release 9.0.0.0.0. 9.0.0.0.0 9.0.1.0.0
31229441 If there are more rules than can easily fit on a single page, the Search field cannot be used to quickly filter to specific ones. 9.0.0.0.0 9.0.1.0.0
31613695 When the OS Partition process is started, from the Reboot screen navigation back to the "OS Partition" Screen to make any further changes is not possible. 9.0.0.1.0 9.0.1.0.0
31613719 "Select File" When the appliance is in the disabled state, "Select File" will not be possible. The appliance will need to be enabled to allow it. 9.0.0.1.0 9.0.1.0.0
31600354 The Path Summary Statistics Page does not display all the Paths available on the appliance. 9.0.0.1.0 9.0.1.0.0
31644789 New Azure Virtual WAN Service cannot be configured. Changes to Azure Virtual WAN HUB's already configured in Azure Virtual WAN Service cannot be made. Existing Azure Virtual WAN configurations may not be impacted if they are working. 9.0.0.1.0 9.0.0.1.1
30654905 A service impacting restart may happen due to MySQL corruption during reboot. 8.2.1.0.0 9.0.0.0.0
30817956 When Dynamic conduit is enabled with HA enabled on the client, and IPSec on the Conduit between client and NCN, dynamic conduit paths may disappear. 8.2.1.0.0 9.0.0.0.0
30801448 Service impacting memory dump will occur if the client IP and Gateway IP is same in the DHCP ACK response. 7.3.0.5.0 9.0.0.1.0
31069263 For SNMP V1/V2, SNMPD process may restart continuously and fill the webconsole logs. The problem does not present itself for SNMP V3. 7.3.0.12.0 9.0.0.1.0
31247742 A service impacting restart may be observed when multiple NAT Port forwarding rules with same Internal IP & port details are configured. 8.1.0.2.0 9.0.0.1.0
31019111 There may be a service impacting restart if the database archive takes a long time or hangs. 8.2.0.1.0 9.0.0.1.0
31386734 Service impacting restart may occur during configuration update. 8.2.1.1.0 9.0.0.1.0
31104344 Maximum Dynamic Conduit is shown under View Configuration, even though it is not configured. 8.2.1.1.0 9.0.0.1.0
31446473 When navigating to the configuration editor it will link to a URL destination that is the same IP but redirects to Port 8443 which may cause firewall issues for specific configurations. 9.0.0.0.0 9.0.0.1.0
31407280 An appliance may reboot during software update if the software update takes longer than 120 seconds. 9.0.0.0.0 9.0.0.1.0
31402418 An error message "Site <Name>has more than eight public internet wan links" will be displayed if over seven WAN links are defined and attempted to be edited. Eight WAN links can be added but only seven can be edited. 9.0.0.0.0 9.0.0.1.0
31402528 In define WAN links edit pane, VIP name may be incorrectly displayed and VIP IP address is incorrectly displayed for selected access interface. When configuration is exported values are correct. 9.0.0.0.0 9.0.0.1.0
31416594

Changing local network settings cannot be done through the UI.

Workaround: Change the settings in local networks settings, such as port speed and duplex settings, through the CLI interface instead of the UI.

9.0.0.0.0 9.0.0.1.0
31415439

When upgrading an existing device/VM or adding a new device/VM (when either is in standby mode or with the service disabled) which has the default password prior to upgrade, changing the default password or logging with the default will not be possible. For existing devices, if a non-default password is set then this will not be an issue.

Workaround: Flip HA, making the standby device active, and then change the password. If the device in question is disabled, SSH into the device and change the password with the new password change prompt.

9.0.0.0.0 9.0.0.1.0
31430007 Bridging is not possible for virtual devices. The workaround is to change to a physical device type. 9.0.0.0.0 9.0.0.1.0